Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Local SEO
    4. Local Listings
    5. Incorrect Image is Displaying on Google My Business Knowledge Graph - Need Urgent Solution??

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Incorrect Image is Displaying on Google My Business Knowledge Graph - Need Urgent Solution??

    Local Listings
    2
    6
    1834
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • AnkitS.1990
      AnkitS.1990 last edited by

      Incorrect Image is Displaying on Google My Business for our company. We have updated new image on google business But still, Google is fetching and showing old image on the google my business knowledge panel. What will be the right fix for this?

      Our site URL :  www.yolobus.in

      1 Reply Last reply Reply Quote 0
      • RossKernez
        RossKernez last edited by

        You cannot tell Google what Image you want to show it there. Things do not work that way.

        Ross

        1 Reply Last reply Reply Quote 0
        • AnkitS.1990
          AnkitS.1990 @RossKernez last edited by

          But, I want some different image on that place, which I uploaded yesterday. If I report that image, will google show a different image?

          1 Reply Last reply Reply Quote 0
          • RossKernez
            RossKernez last edited by

            Hi Ankit,

            You need to report this image by clicking on a flag on the right top corner of the image and then choose "Not a photo of this place".

            Ross

            AnkitS.1990 1 Reply Last reply Reply Quote 0
            • AnkitS.1990
              AnkitS.1990 @RossKernez last edited by

              Hi Ross Kernez, thank you for your response, but, I am referring to this image as shown in the attachment, This is local my business wrong image problem. please refer the image -

              92k5kaK

              1 Reply Last reply Reply Quote 0
              • RossKernez
                RossKernez last edited by

                Hi there,

                You need to claim your Knowledge Graph and then make a request to update your logo.

                Ross

                AnkitS.1990 1 Reply Last reply Reply Quote 0
                • 1 / 1
                • First post
                  Last post

                Got a burning SEO question?

                Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                Start my free trial


                Browse Questions

                Explore more categories

                • Moz Tools

                  Chat with the community about the Moz tools.

                • SEO Tactics

                  Discuss the SEO process with fellow marketers

                • Community

                  Discuss industry events, jobs, and news!

                • Digital Marketing

                  Chat about tactics outside of SEO

                • Research & Trends

                  Dive into research and trends in the search industry.

                • Support

                  Connect on product support and feature requests.

                • See all categories

                Related Questions

                • Rmarkjr81

                  What do I need to do for SEO when moving a business out of state?

                  Hello! So I have a business that I run out of a single location for the last 3 years. I am unfortunately having to move here in the next few weeks My question is what do I need to do in order to have the best chance at SEO for the new location? When should I make the changes? Does it take a long time for me to stop showing up in the previous location? and is there something I need to do to remove those? Also, is there an app or a website where I can find and update all listings at once or at least a bulk of them? I know that there are some weird sites that have my business info in them that I did not put there. Obviously these would have the wrong address. Some do not have a contact info or a way for me to log into them. What would I do with these sites? Thank you!

                  Local Listings | | Rmarkjr81
                  0
                • Shorefield_Holidays

                  Where does the small description on a business listing come from in google maps?

                  Hi All, Simple question, but I'm struggling to find the answer, so I hope someone is able to help. The business I run is Oakdene Forest Park; Google Maps URL: https://www.google.com/maps/place/Oakdene™+Forest+Park/@50.8114372,-1.8598721,18z/data=!4m12!1m6!3m5!1s0x4873980ce90e4ef7:0x755579d631c25b33!2sOakdene™+Forest+Park!8m2!3d50.8114796!4d-1.8582842!3m4!1s0x4873980ce90e4ef7:0x755579d631c25b33!8m2!3d50.8114796!4d-1.8582842?hl=en Under the business name, it has a small description and for the life of me I don't know where Google is getting it from because a part of it is wrong. It looks like this: Oakdene™ Forest Park Rural Resort with Entertainment & a Spa I would like to remove the term 'Rural Resort' but where do I find it?? Thanks in advance for your help.

                  Local Listings | | Shorefield_Holidays
                  0
                • DigitalMarketingSEO

                  Is Local Search Data Included in Google Search Console?

                  Is local search data Included in Google Search Console? Or is it only in Google My Business? I'm having a hard time distinguishing what exactly is included in Google Search Console's reporting.

                  Local Listings | | DigitalMarketingSEO
                  1
                • BrianBotts.

                  Using same business number on different websites

                  Hello, I have number of websites in different locations with different business name and address with verified listings. However, I am thinking to use the same phone number on all the websites as it is difficult for me to keep track of all the numbers. So, is it okay to use the same phone number on different websites with different business name and address? Waiting for your thoughts. Brian

                  Local Listings | | BrianBotts.
                  0
                • henya

                  1800 number for google local

                  Hi A client with a local business has a 1800 number on their google plus page and most citations. How important is it to use the local number and not a 1800 one for google local? Should we change the phone number to the local number and update all listings? Or should we just continue with the 1800 number and stay consistent? I have added the local number as a second number on the google plus page.

                  Local Listings | | henya
                  1
                • Houdoe

                  How to deal with wrong location in Google SERP

                  Hi, If I understand correctly, Google provides search results based on the location of the user. That's fine, because most of my clients are local. But if I look at my own search results, Google thinks I'm in a totally different town. Most likely based on my IP address. Of course I can solve that for myself, but the same goes for my potential clients. Is there a way to deal with this, from an seo perspective? For instance find out where most of the the IP providers are located and target that location?

                  Local Listings | | Houdoe
                  1
                • gbkevin

                  How To Change Image Used In Business Knowledge Graph...

                  How can one change the image that Google shows in a business' knowledge graph in the SERPs? And the image I am referring to is the one that typically appears to the left of the map within the knowledge graph box, above the business' name. The current image that is being used in my client's case is an image that was uploaded in their Google+ My Business profile, but there doesn't appear to be any particular reason why that one was chosen (it wasn't the first or last image uploaded, nor is it selected as the profile picture). As user-interaction increasingly becomes important in rankings, I would like to change this to something more attractive. Thank you for any help and guidance!

                  Local Listings | | gbkevin
                  1
                • VicMark

                  Adding multiple locations business to directories

                  We have multiple locations business.
                  Adding each location business info to directories. There are same services and everything for each location. Should we keep the same description for all listings or different for each location?
                  Should we indicate Home Page URL (with 800 number, no address in footer) or location URL?

                  Local Listings | | VicMark
                  0

                Get started with Moz Pro!

                Unlock the power of advanced SEO tools and data-driven insights.

                Start my free trial
                Products
                • Moz Pro
                • Moz Local
                • Moz API
                • Moz Data
                • STAT
                • Product Updates
                Moz Solutions
                • SMB Solutions
                • Agency Solutions
                • Enterprise Solutions
                • Digital Marketers
                Free SEO Tools
                • Domain Authority Checker
                • Link Explorer
                • Keyword Explorer
                • Competitive Research
                • Brand Authority Checker
                • Local Citation Checker
                • MozBar Extension
                • MozCast
                Resources
                • Blog
                • SEO Learning Center
                • Help Hub
                • Beginner's Guide to SEO
                • How-to Guides
                • Moz Academy
                • API Docs
                About Moz
                • About
                • Team
                • Careers
                • Contact
                Why Moz
                • Case Studies
                • Testimonials
                Get Involved
                • Become an Affiliate
                • MozCon
                • Webinars
                • Practical Marketer Series
                • MozPod
                Connect with us

                Contact the Help team

                Join our newsletter
                Moz logo
                © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                • Accessibility
                • Terms of Use
                • Privacy

                Looks like your connection to Moz was lost, please wait while we try to reconnect.