Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Is there a purpose to the "google my business" description?
-
Hi there
Can someone tell me if the description serves a purpose in the google my business profile since:
a) It is not displayed anywhere as far as i have seen (maps, 3 pack local results, knowledge graph, organic results)
b) It is no longer considered as a ranking factor since it was abused so muchThanks
-
Hey Neil,
Smart topic, and yes, you are right that Google has stopped showing the description in pretty much any relevant place. It's still showing on Google+ Local pages, but as almost no links exist to Google+ Local pages anymore, few people are likely to ever seen the description. Nevertheless, the description is information you are giving to Google about your business, even if they don't display it. So, in my opinion, it's still worth it to write a good, non-spammy description.
On a side note, I find it particularly weird that a couple of GMB dashboard updates ago, Google went to the trouble of allowing rich text in the description. That seemed like a great feature. But, it's become of rather minimal value now, with the description being all but absent from what the typical user will see.
-
Always a good rule of thumb to follow Josh's advice here. If Google gives you an opportunity to give them more info about your business or site ... drink the Kool-Aid and do it.

Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Bingplaces.com wanting access to google account
Hello, we have a google my business account. On bingplaces.com it is saying they would like access to our google account. Is that normal for bing to share access with the google my business account? Thanks.
Local Listings | | MeritInsuranceGroup0 -
Google My Business pages for New Construction Communities
I have a number of builders of new homes as clients. Typically, they build out a whole neighborhood at once and give the neighborhood a fancy name. We were planning to create Google My Business pages for these communities but then ran into some potential challenges. As new communities, they are sometimes not on Google's radar yet Some of them have model homes where you might take a tour with a realtor that serves the community exclusively but many don't. So here come the questions... Is there a way to make Google speed up its process of recognizing new addresses? I have to choose an address to associate with the GMB page, probably the address of model home. Is this going to create annoying problems for a buyer who someday buys that model home? Since some communities don't have a model home, I could arbitrarily assign an address of one of the neighborhood homes to the GMB page, but this leads to the same question about creating a GMB page that will exist after the builder has sold all the houses in the community. Will it be weird to have the GMB referring to someone's private residence down the road? My assumption is that claiming a GMB page would help with local ranking if someone searches for something like "new homes" in addition to providing easy driving directions to someone who has done a bit of research and Googles the name of the new home community while out driving and searching for homes. These seem to be the main benefits, but are the challenges associated with questions 1-3 even worth the trouble of trying to claim listings for these communities?
Local Listings | | TheKatzMeow0 -
Average Percentage of Clicks on Google (Adwords vs Local 3 Pack vs Organic)
Does anyone know the allocation, percentage-wise, of clicks that go to Adwords vs Local 3 Pack vs Organic on Google Search (average)?
Local Listings | | OhYeahSteve0 -
Google Places - Remove Completely vs. Permanently Closed?
This is a bit confusing to explain so bear with me please. We have a client that used to have an old law practice with a partner. The site and backlinks were very large and it had a lot of domain authority. It also had a very large citation profile and history. The two lawyers have since split, but there remains multiple Google Places listings out there for the old partnership. We have fixed the one showing the old business practice name, but not the one that he setup for his personal name. One of the biggest hassles is that the old location he setup has his attorney name in the actual listing. The issue is that we cannot close the old listing (we tried this), as it comes up permanently closed when you Google his name. If you search for his new Law Firm, the correct business listing that we have set up will show. The new listing also includes his name and has over 50 five star reviews. We hoped that the large amount of legitimate reviews would get rid of or at least suppress the old listing, but it is not happening. So I am a bit confused as to what to do. If we close the old listing Google shows the red "permanently closed" listing when you Google his name. We cannot update the old listing information to show his new address as then it will compete with the new listing that we setup that shows all the positive reviews. The old listing was not created by us, and the new one was. The new one shows when you search for his Law Firm name in Google, but not for his personal name i.e "NAME HERE ATTORNEY" or "HIS NAME and LOCATION" Interested to hear your thoughts. The only way I can think to fix this is to contact Google directly and see if there is a way to permanently delete the listing from Google maps, but I am not aware that this is possible.
Local Listings | | David-Kley0 -
SEO - Should individual doctors at facility claim a Google My Business profile?
My client is a physician facility with several doctors practicing at the facility. When doing a Google search for some of their practices such as "family practice" one of the doctor's profiles will display in the Google Local pack - however it is not linked to the facility website where their profile exists. As of right now, we are using YEXT and other tools to claim Google Business Profiles for each practice, not the individual doctors. If there are unclaimed accounts for individual doctors, they are alerting Google that it’s a duplicate and should be taken down. Is this the right process to follow for SEO best practices or should we be claiming both the business and individual doctor profiles? The reason they are not claiming individual doctor profiles is to cut down on duplicate reviews as part of the Reputation Management Program. Advice much appreciated!
Local Listings | | chrisvogel0 -
Should I change my local listing Service type from Brick and Mortar to Service Area in Google? And will it affect my ranking in a negative manner?
Currently my company Big Boy Bail Bonds, Inc is ranking very well for the city it is located and, currently service type is brick and mortar. But my Company does not only service people at our location but we service the entire county of Los Angeles. And I wanted to know if you would advise me on weather I should change the service type from brick and morter to service area. and if doing that would effect me in a negative manner when it came to my ranking? Plz advice Thank you in advance.
Local Listings | | LittleDog1 -
How do you go about updating / correcting bad business listings when you cannot contact the website directly?
There is a business listing I wish to correct / update on 411dir.biz There is no way to contact the website online, and in cases like this, I try to do a whois lookup, and reach out via the email / phone number there. This site seems impossible to connect with, has anybody else come up against situations like this in the past, if so what do you tell your client / what other approaches do people have? Thanks!
Local Listings | | ParadigmPCB0 -
How to show on Google Maps for specific areas close to me?
Hi there, Im wondering the best approach to get more consistent listings for google map searches (the pins on the map) for a business.
Local Listings | | Ampweb
Here is a small overview. My client provides storage services in London. His business is very local as customers will only want to use them if they are from surrounding local suburbs within the City. His business is showing on the map for some of the suburbs close to his business, but it does not actually show when you search for the closest location (suburb) that his business is located in, or other local suburbs. What would be the best approach to ensure google shows a pin for his search results when users search for all close-by suburbs to his business address? Is this possible or will it just happen over time? He already has landing pages on his website for each of his suburbs that he is trying to target, eg: "Self Storage Camden".0