• ramc-7JcUnB

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Enhance Keyword Discovery with Bulk Analysis
          Moz Pro

          Enhance Keyword Discovery with Bulk Analysis

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          NEW Keyword Suggestions by Topic
          Moz Pro

          NEW Keyword Suggestions by Topic

          Learn more
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Access 20 years of data with flexible pricing
          Moz API

          Access 20 years of data with flexible pricing

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. SEO Tactics
        3. Intermediate & Advanced SEO
        4. Can MadCap Flare WebHelp be made SEO Friendly?

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        Can MadCap Flare WebHelp be made SEO Friendly?

        Intermediate & Advanced SEO
        3
        4
        2228
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • AnthonyYoung
          AnthonyYoung last edited by

          A team member is porting over documentation from a .org wiki that will be placed on the company's root domain. The problem with MadCap is that it uses frames as well as javascript navigation. Has anyone encountered this problem before?

          I'm unfamiliar with the software and the project is pretty far into the pipeline at this point (I'm new at the company as well). Any advice on work-arounds or alternatives would be greatly appreciated.

          1 Reply Last reply Reply Quote 1
          • justin-brock
            justin-brock @justin-brock last edited by

            This will be part of my webinar today on SEO for Madcap Flare. Here's a sample project to show how we were able to make a more crawlable webhelp: http://flarestrap.com/.

            I've put a demo of the output there and have a sample Flare project for download.

            1 Reply Last reply Reply Quote 0
            • justin-brock
              justin-brock last edited by

              Anthony, I know the response is quite delayed, but I encountered this exact problem a few years ago. We were able to make Madcap Flare SEO friendly. (See Bomgar support docs.) We did this by creating a masterpage that functioned as a website template, like you tend to have in Dreamweaver projects. When we launched our webhelp, we made sure that the navigational links pointing to it were to the first topic, rather than to the default page with the frames and javascript navigation.

              Now we get a lot of organic traffic to the webhelp section, even from non-customers.

              I'll be doing a webinar on the topic later this month to discuss how we did it.
              https://www.madcapsoftware.com/demos/signup.aspx?id=1137728001111021845

              aUQUdy8.png

              justin-brock 1 Reply Last reply Reply Quote 0
              • Cyrus-Shepard
                Cyrus-Shepard last edited by

                Hi Anthony,

                Sorry to say I don't have a good answer for you, but wanted to throw in my 2 cents. I don't have hands-on experience with MadCap Flare, but reading about other experiences on the web seem to indicate that it's a tough, if not impossible, to properly optimize for SEO.

                http://forums.madcapsoftware.com/viewtopic.php?f=9&t=11874

                http://forums.madcapsoftware.com/viewtopic.php?f=9&t=8637

                The good news is there seem to be a few workarounds in these forums, but nothing golden. There has been some evidence lately that Google crawls iFrames and passes link juice through them, but I suspect you'll still encounter some difficult problems.

                My only suggestion would be to join the aforementioned madcapsoftware forums and try to gleam the best advice from others who've faced the same situation.

                1 Reply Last reply Reply Quote 0
                • 1 / 1
                • First post
                  Last post

                Browse Questions

                Explore more categories

                • Moz Tools

                  Chat with the community about the Moz tools.

                • SEO Tactics

                  Discuss the SEO process with fellow marketers

                • Community

                  Discuss industry events, jobs, and news!

                • Digital Marketing

                  Chat about tactics outside of SEO

                • Research & Trends

                  Dive into research and trends in the search industry.

                • Support

                  Connect on product support and feature requests.

                • See all categories

                Related Questions

                • johnnybgunn

                  What can we do to optimize / be mobile-friendly for PDFs?

                  I'm getting a "Your page is not mobile-friendly." notice in the SERPs for all of our PDFs.  I check the pdf on the phone and it appears just fine. rFtLq

                  Intermediate & Advanced SEO | | johnnybgunn
                  0
                • Sundance_Kidd

                  How does Infinite Scrolling work with unique URLS as users scroll down? And is this SEO friendly?

                  I was on a site today and as i scrolled down and viewed the other posts that were below the top one i read, i noticed that each post below the top one had its own unique URL. I have not seen this and was curious if this method of infinite scrolling is SEO friendly. Will Google's spiders scroll down and index these posts below the top one and index them? The URLs of these lower posts by the way were the same URLs that would be seen if i clicked on each of these posts. Looking at Google's preferred method for Infinite scrolling they recommend something different - https://webmasters.googleblog.com/2014/02/infinite-scroll-search-friendly.html . Welcome all insight. Thanks! Christian

                  Intermediate & Advanced SEO | | Sundance_Kidd
                  0
                • BeckyKey

                  Onsite SEO vs Offsite SEO

                  Hey I know the importance of both onsite & offsite, primarily with regard to outreach/content/social. One thing I am trying to determine at the moment, is how much do I invest in offsite. My current focus is to improve our onpage content on product pages, which is taking some time as we have a small team. But I also know our backlinks need to improve. I'm just struggling on where to spend my time. Finish the onsite stuff by section first, or try to do a bit of both onsite/offsite at the same time?

                  Intermediate & Advanced SEO | | BeckyKey
                  1
                • CarlosZambrana

                  SEO time

                  I wanto to be in the top of the google search. I am usiing a lot of SEO tools but... I have done it  during one month. Do I have to wait more?

                  Intermediate & Advanced SEO | | CarlosZambrana
                  0
                • theLotter

                  SEO Advice for Angular JS

                  We are changing our homepage (and gradually the rest of the site) to Angular JS.
                  In order not to lose anything in terms of SEO we are implementing Hashbangs + escaped fragment snapshots. Are there any other SEO considerations you think we should have and/or additional elements that we could add to the page to improve it in terms of SEO?

                  Intermediate & Advanced SEO | | theLotter
                  0
                • masterfish

                  Is CloudFlare bad for SEO?

                  I have been hit by DDoS attacks lately...not on a huge scale, but probably done by some "script kiddies" or competitors of mine. Still, I need to take some action in order to protect my server and my site against all of this spam traffic that is being sent to it. In the process of researching the tools available for defending a website from a DDoS attack, I came across the service offered by CloudFlare.com. According to the CloudFlare website, they protect your site against a DDoS attack by showing users/visitors they find suspicious an interstitial that asks them if they are a real user or a bot...this interstitial contains a Captcha that suspicious users are asked to enter in order to visit the site. I'm just wondering what kind of an effect such an interstitial could have on my Google rankings...I can imagine that such a thing could add to increased click-backs to the SERPs and, if Google detects this, to lower rankings. Has anyone had experience with the DDoS protection services offered by CloudFlare, who can say a word or two regarding any effects this may have on SEO? Thanks

                  Intermediate & Advanced SEO | | masterfish
                  1
                • Thos003

                  Server Migration, Does it effect SEO?

                  About to go through a server migration. My intitial thought is that a change in servers shouldn't really change my rankings. But I've heard rumors... Can a server migration change rankings? Why?

                  Intermediate & Advanced SEO | | Thos003
                  0
                • MAGNUMCreative

                  Migrating online store to subdomain using shopify and effects on seo and energy down the road for seo

                  I'm looking for some clarity... Looking at using Shopify for an existing online store that we have to migrate. Setting up the store with shopify means we will be using a subdomain such as shop.mywebsite.com instead of mywebsite.com/shop. The following are points to consider when responding The client currently has an online store, however it's a proprietary shopping store and CMS that has since gone defunct and they need to migrate to an alternative in order to survive online against new CMS systems that allow the site and its content to be better optimized. There is a lot of existing SEO done on the current site that we don't want to loose PR on. There is roughly 2000 products Client has a fixed budget, dealing with checkout issues, custom work and various other "bugs" seems to be easier controlled with Shopify...thus budget can be used more on content/strategy and migration We want to run the main site in Wordpress and are wanting to use Shopify since it supports a gateway, has great features and seems like it would allow us to get more bang for the buck and can focus more on the main site and content strategy and drive traffic to the subdomain store if needed Or main concern is the effort of migrating 2000+ products to shopify and the traffic and PR it gives the current site will have a negative effect on the main domain itself. Should we really be considering this path? The domain is diveidc.com One main benefit to the subdomain is the ability to clearly segment products from the service portion of the site in the analytics and focus 2 clear strategies and track it in a very defined manner. We're really on the fence with this...any thoughts are welcome.

                  Intermediate & Advanced SEO | | MAGNUMCreative
                  0

                Get started with Moz Pro!

                Unlock the power of advanced SEO tools and data-driven insights.

                Start my free trial
                Products
                • Moz Pro
                • Moz Local
                • Moz API
                • Moz Data
                • STAT
                • Product Updates
                Moz Solutions
                • SMB Solutions
                • Agency Solutions
                • Enterprise Solutions
                • Digital Marketers
                Free SEO Tools
                • Domain Authority Checker
                • Link Explorer
                • Keyword Explorer
                • Competitive Research
                • Brand Authority Checker
                • Local Citation Checker
                • MozBar Extension
                • MozCast
                Resources
                • Blog
                • SEO Learning Center
                • Help Hub
                • Beginner's Guide to SEO
                • How-to Guides
                • Moz Academy
                • API Docs
                About Moz
                • About
                • Team
                • Careers
                • Contact
                Why Moz
                • Case Studies
                • Testimonials
                Get Involved
                • Become an Affiliate
                • MozCon
                • Webinars
                • Practical Marketer Series
                • MozPod
                Connect with us

                Contact the Help team

                Join our newsletter
                Moz logo
                © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                • Accessibility
                • Terms of Use
                • Privacy

                Looks like your connection to Moz was lost, please wait while we try to reconnect.