• majorAlexa

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Let your business shine with Listings AI
          Moz Local

          Let your business shine with Listings AI

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          NEW Keyword Suggestions by Topic
          Moz Pro

          NEW Keyword Suggestions by Topic

          Learn more
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Unlock flexible pricing & new endpoints
          Moz API

          Unlock flexible pricing & new endpoints

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. SEO Tactics
        3. Technical SEO
        4. Google not pulling my favicon

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        Google not pulling my favicon

        Technical SEO
        2
        4
        1793
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • FedeEinhorn
          FedeEinhorn last edited by

          Several sites use Google favicon to load favicons instead of loading it from the Website itself.

          Our favicon is not being pulled from our site correctly, instead it shows the default "world" image.

          https://plus.google.com/_/favicon?domain=www.example.com

          Is the address to pull a favicon. When I post on G+ or see other sites that use that service to pull favicons ours isn't displaying, despite it shows up in Chrome, Firefox, IE, etc and we have the correct meta in all pages of our site.

          Any idea why is this happening? Or how to "ping" Google to update that?

          1 Reply Last reply Reply Quote 0
          • FedeEinhorn
            FedeEinhorn last edited by

            I found the problem myself.

            My site is under cloudflare, and apparently they were blocking the IP requesting the favicon file.

            As a fix, I added the favicon to the CDN (which does not go through cloudflare) and the issue is now fixed.

            1 Reply Last reply Reply Quote 0
            • FedeEinhorn
              FedeEinhorn @tonyperez last edited by

              The favicon.ico is named like that, in the root and accessible both with SSL and without.

              Google used to show it, but a few weeks ago I noticed the issue while I was posting a link to my site in G+.

              1 Reply Last reply Reply Quote 0
              • tonyperez
                tonyperez last edited by

                Have you tried naming your file favicon.ico (using an ico generator), placing it in the root directory of your site, and making sure it's accessible without SSL (i.e., http://www.example.com/favicon.ico)?

                FedeEinhorn 1 Reply Last reply Reply Quote 0
                • 1 / 1
                • First post
                  Last post

                Browse Questions

                Explore more categories

                • Moz Tools

                  Chat with the community about the Moz tools.

                • SEO Tactics

                  Discuss the SEO process with fellow marketers

                • Community

                  Discuss industry events, jobs, and news!

                • Digital Marketing

                  Chat about tactics outside of SEO

                • Research & Trends

                  Dive into research and trends in the search industry.

                • Support

                  Connect on product support and feature requests.

                • See all categories

                Related Questions

                • JoelssonMedia

                  Page disappears from Google search results

                  Hi, I recently encountered a very strange problem.
                  One of the pages I published in my website ranked very well for a couple of days on top 5, then after a couple of days, the page completely vanished, no matter how direct I search for it, does not appear on the results, I check GSC, everything seems to be normal, but when checking Google analytics, I find it strange that there is no data on the page since it disappeared and it also does not show up on the 'active pages' section no matter how many different computers i keep it open. I have checked to page 9, and used a couple of keyword tools and it appears nowhere! It didn't have any back links, but it was unique and high quality. I have checked on the page does still exist and it is still readable. Has this ´happened to anyone before? Any thoughts would be gratefully received.

                  Technical SEO | | JoelssonMedia
                  0
                • vidi3423

                  Does Page speed matter for google ranking?

                  We are not sure that page does matter or not for google ranking as I am working for this keyword "flower delivery in Bangalore" from last few months and I saw some website's google first page who have low page speed but still ranking so I am really worried about my page that has also low page speed. will my Bangalore page rank on google the first page if the speed is low and kindly suggest me more tips for the ranking best factors which really works in 2020 and one more thing that domain authority really matters in this year? as I also saw some websites with low domain authority and ranking on google's first page. Home page: Flowerportal Bangalore page: https://flowerportal.in/flower-delivery/bangalore/ focus Keyword is: Flower delivery in Bangalore, send flowers to Bangalore

                  Technical SEO | | vidi3423
                  1
                • semcheck1

                  Fetch as Google temporarily lifting a penalty?

                  Hi, I was wondering if anyone has seen this behaviour before? I haven't! We have around 20 sites and each one has lost all of its rankings (not in index at all) since the medic update apart from specifying a location on the end of a keyword. I set to work trying to identify a common issue on each site, and began by improving speed issues in insights. On one site I realised that after I had improved the speed score and then clicked "fetch as google" the rankings for that site all returned within seconds. I did the same for a different site and exactly the same result. Cue me jumping around the office in delight! The pressure is off, people's jobs are safe, have a cup of tea and relax. Unfortunately this relief only lasted between 6-12 hours and then the rankings go again. To me it seems like what is happening is that the sites are all suffering from some kind of on page penalty which is lifted until the page can be assessed again and when it is the penalty is reapplied. Not one to give up I set about methodically making changes until I found the issue. So far I have completely rewritten a site, reduced over use of keywords, added over 2000 words to homepage. Clicked fetch as google and the site came back - for 6 hours..... So then I gave the site a completely fresh redesign and again clicked fetch as google, and same result. Since doing all that, I have swapped over to https, 301 redirected etc and now the site is completely gone and won't come back after fetching as google. Uh! So before I dig myself even deeper, has anyone any ideas? Thanks.

                  Technical SEO | | semcheck1
                  1
                • nlogix

                  How preproduction website is getting indexed in Google.

                  Hi team, Can anybody please help me to find how my preproduction website and urls are  getting indexed in Google.

                  Technical SEO | | nlogix
                  0
                • seogirl22

                  Vanity URLs are being indexed in Google

                  We are currently using vanity URLs to track offline marketing, the vanity URL is structured as www.clientdomain.com/publication, this URL then is 302 redirected to the actual URL on the website not a custom landing page. The resulting redirected URL looks like:  www.clientdomain.com/xyzpage?utm_source=print&utm_medium=print&utm_campaign=printcampaign. We have started to notice that some of the vanity URLs are being indexed in Google search. To prevent this from happening should we be using a 301 redirect instead of a 302 and will the Google index ignore the utm parameters in the URL that is being 301 redirect to?  If not, any suggestions on how to handle? Thanks,

                  Technical SEO | | seogirl22
                  1
                • SouthernAfricaTravel

                  Google Cache showing a different URL

                  Hi all, very weird things happening to us. For the 3 URLs below, Google cache is rendering content from a different URL (sister site) even though there are no redirects between the 2 & live page shows the 'right content' - see: http://webcache.googleusercontent.com/search?q=cache:http://giltedgeafrica.com/tours/ http://webcache.googleusercontent.com/search?q=cache:http://giltedgeafrica.com/about/ http://webcache.googleusercontent.com/search?q=cache:http://giltedgeafrica.com/about/team/ We also have the exact same issue with another domain we owned (but not anymore), only difference is that we 301 redirected those URLs before it changed ownership: http://webcache.googleusercontent.com/search?q=cache:http://www.preferredsafaris.com/Kenya/2 http://webcache.googleusercontent.com/search?q=cache:http://www.preferredsafaris.com/accommodation/Namibia/5 I have gone ahead into the URL removal Tool and got denied for the first case above ("") and it is still pending for the second lists. We are worried that this might be a sign of duplicate content & could be penalising us. Thanks! ps: I went through most questions & the closest one I found was this one (http://a-moz.groupbuyseo.org/community/q/page-disappeared-from-google-index-google-cache-shows-page-is-being-redirected) but it didn't provide a clear answer on my question above

                  Technical SEO | | SouthernAfricaTravel
                  0
                • CalicoKitty2000

                  Wordpress versus html and google ranking

                  My current SEO has always recommended that I take my site to wordpress.  I really don't want to move to wordpress.  I don't like it... I just like writing code in raw html, css, and script.  I feel like I have more control that way. Wordpress just seems like a platform for blogs (I have my blog in wordpress). My question is, do wordpress websites typically rank better? Is there benefit to moving to it?

                  Technical SEO | | CalicoKitty2000
                  0
                • EcomLkwd

                  Huge ranking difference between google and bing

                  I am trying to rank for the keyword "trash bags" I did  a lot of on-page optimization and link building. We started ranking #2 on bing and yahoo but google seems to be stubbornly fluctuating between being as high as 20 and as low as 45 and even dropped our rankings for a couple of weeks. Is there any need for concern if google is acting so different from bing/yahoo?

                  Technical SEO | | EcomLkwd
                  0

                Get started with Moz Pro!

                Unlock the power of advanced SEO tools and data-driven insights.

                Start my free trial
                Products
                • Moz Pro
                • Moz Local
                • Moz API
                • Moz Data
                • STAT
                • Product Updates
                Moz Solutions
                • SMB Solutions
                • Agency Solutions
                • Enterprise Solutions
                • Digital Marketers
                Free SEO Tools
                • Domain Authority Checker
                • Link Explorer
                • Keyword Explorer
                • Competitive Research
                • Brand Authority Checker
                • Local Citation Checker
                • MozBar Extension
                • MozCast
                Resources
                • Blog
                • SEO Learning Center
                • Help Hub
                • Beginner's Guide to SEO
                • How-to Guides
                • Moz Academy
                • API Docs
                About Moz
                • About
                • Team
                • Careers
                • Contact
                Why Moz
                • Case Studies
                • Testimonials
                Get Involved
                • Become an Affiliate
                • MozCon
                • Webinars
                • Practical Marketer Series
                • MozPod
                Connect with us

                Contact the Help team

                Join our newsletter
                Moz logo
                © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                • Accessibility
                • Terms of Use
                • Privacy

                Looks like your connection to Moz was lost, please wait while we try to reconnect.