• ramc-7JcUnB

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Turn SEO data into actionable Content Briefs
          Moz Pro

          Turn SEO data into actionable Content Briefs

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          NEW Keyword Suggestions by Topic
          Moz Pro

          NEW Keyword Suggestions by Topic

          Learn more
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Access 20 years of data with flexible pricing
          Moz API

          Access 20 years of data with flexible pricing

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. Digital Marketing
        3. Social Media
        4. How do I remove 11,000 spam facebook page likes received overnight complete with negative ratings/reviews?

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        How do I remove 11,000 spam facebook page likes received overnight complete with negative ratings/reviews?

        Social Media
        4
        6
        7695
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • jstallings
          jstallings Subscriber last edited by

          My page has 11,000 spammed page likes.  Only 250 are legitimate.  These spammers are leaving 1 star ratings.  Facebook is limiting the number of likes I can delete.  I can report some fake ratings as spam but, again, facebook is limiting what I see.  Any suggestions on how to proceed?


          Update:

          I found a work around for the negative ratings/reviews.

          I can change the category of my page to "other community" to remove the rating system from the page https://www.facebook.com/changeratings/posts/445471405558046.  That still leaves me with 11,000 illegitimate likes that are stealing away from my 250 legitimate fans from seeing our posts.  Should I start over?

          1 Reply Last reply Reply Quote 0
          • EricaMcGillivray
            EricaMcGillivray @jstallings last edited by

            Wow, that's good to know about getting blocked! But sorry to hear that you had to learn the hard way.

            1 Reply Last reply Reply Quote 0
            • jstallings
              jstallings Subscriber @skehoe last edited by

              Yup.  Same here.

              We are starting over from scratch.  After deleting 15 or so likes, Facebook blocked us for several days from being able to delete any more.

              I haven't had any success finding another solution

              Please share if you find any other information.  I'm dumbfounded.

              EricaMcGillivray 1 Reply Last reply Reply Quote 0
              • skehoe
                skehoe Subscriber last edited by

                I've had a similar issue - haven't sourced a solution.  Also, I noticed even when you change the page to a 'community' page so remove the 'review' option - the old negative reviews still show via Facebook mobile app.  Did you also have this issue?

                jstallings 1 Reply Last reply Reply Quote 0
                • vmialik
                  vmialik last edited by

                  Hi Michael

                  This video is going viral: http://www.youtube.com/watch?v=oVfHeWTKjag

                  It "should" be time before Facebook comes out and gives you so option to mass remove likes. I would since this is all just coming to the surface. Wait a bit and see if Facebook comes out with:

                  1. A mass removal tool

                  2. Takes care of it itself

                  3. Or doesn't do anything, at that point maybe its worth starting over, but then again what good is it if these spammers find your page and spam again?

                  Hope this helps!

                  1 Reply Last reply Reply Quote 0
                  • EricaMcGillivray
                    EricaMcGillivray last edited by

                    So I couldn't find anyway to remove likes that wasn't super manual. Looks like generally Facebook notices what's up and then deletes them all as spam accounts. I'd consider starting over, especially with that few likes. Unless you really need that brand name. I did find a how-to on creating a macro in order to remove likes. Not sure how well it works, so beware.

                    1 Reply Last reply Reply Quote 1
                    • 1 / 1
                    • First post
                      Last post

                    Browse Questions

                    Explore more categories

                    • Moz Tools

                      Chat with the community about the Moz tools.

                    • SEO Tactics

                      Discuss the SEO process with fellow marketers

                    • Community

                      Discuss industry events, jobs, and news!

                    • Digital Marketing

                      Chat about tactics outside of SEO

                    • Research & Trends

                      Dive into research and trends in the search industry.

                    • Support

                      Connect on product support and feature requests.

                    • See all categories

                    Related Questions

                    • RickyShockley

                      Where do the Facebook star ratings come from?

                      I have a client whose FB page has a 5 star rating (apparently from 5 reviews) but I have no clue from where they are aggregated? I tried Google-ing for answers with no luck! Any idea? This is the page I am referring to... https://www.facebook.com/pages/Partners-in-Womens-Health-of-Jupiter-LLC/310303442400699?bookmark_t=page

                      Social Media | | RickyShockley
                      0
                    • KempRugeLawGroup

                      Exporting Facebook Page Likes

                      Has anyone found a work-around to export the entire list of people how have liked your page? I know this has been on-going problem for people, but I'm hoping someone here discovered a secret method they'd like to share...please. Thanks, Ruben

                      Social Media | | KempRugeLawGroup
                      0
                    • jstallings

                      We got 10,000 facebook likes overnight from people in another country. WHY? How do I get rid of them?

                      Our facebook page http://www.facebook.com/MobileAttic received more than 10,000 likes over night.  We only had about 250 likes prior to this. I know this hurts our engagement numbers as well as limits real customers / community from seeing our posts. Is there any way to get our fans down to a real "non-spammed" number?

                      Social Media | | jstallings
                      0
                    • ScottImageWorks

                      Why isn't my Facebook page showing up in search results?

                      When I search directly for imageworks creative facebook page on Google, I get many results - some of which are not mine and some of which are listings from other citation sites like Manta.  I did a site: search and I do see that the page is indexed by Google, but it's pretty important that we get a better ranking than we currently have! This is the Facebook url: https://www.facebook.com/ImageWorksCreative As part of our rebranding, we did have the URL changed from /imageworksstudio, but that was well over a month ago.  I feel as though Google should have caught up by now. Any thoughts on how we can get our FB profile onto the front page?

                      Social Media | | ScottImageWorks
                      0
                    • ocelot

                      Tool like Followerwonk for Facebook?

                      Hi For Twitter using Followerwonk you can gauge the influence on what a person/brand is using a tool like Follwerwonk helping you find the most influential twitter users based on a number of metrics.  But is there a similar tool for Facebook which shows which brands/companies Facebook sites have the most influence.  Or is the best way to gauge this is just on their number of likes? which is not really accurate

                      Social Media | | ocelot
                      0
                    • JonsonSwartz

                      How can I track on my facebook page shared links without using short url redirect service?

                      Hi, I wondering how can I track and analyze on all my shared links in my facebook business page without using short url redirect service like: “Tiny” url or “bitly”? Thanks in advance.

                      Social Media | | JonsonSwartz
                      0
                    • Carlos-R

                      Facebook Open Graph Buttons

                      Any knows how to or where to find instructions on how to create custom buttons using Facebook Open Graph? I.e. "Want it" Example can be found here: http://www.debshops.com/character-stick-on-mustaches/1000039148,default,pd.html?cgid=3657 Thanks

                      Social Media | | Carlos-R
                      0
                    • Stevej24

                      Paid likes?

                      Has anyone used paid likes for Google +, Facebook, etc. for liking articles, videos, etc. on your own sites? Is this a safe, SEO practice?

                      Social Media | | Stevej24
                      0

                    Get started with Moz Pro!

                    Unlock the power of advanced SEO tools and data-driven insights.

                    Start my free trial
                    Products
                    • Moz Pro
                    • Moz Local
                    • Moz API
                    • Moz Data
                    • STAT
                    • Product Updates
                    Moz Solutions
                    • SMB Solutions
                    • Agency Solutions
                    • Enterprise Solutions
                    • Digital Marketers
                    Free SEO Tools
                    • Domain Authority Checker
                    • Link Explorer
                    • Keyword Explorer
                    • Competitive Research
                    • Brand Authority Checker
                    • Local Citation Checker
                    • MozBar Extension
                    • MozCast
                    Resources
                    • Blog
                    • SEO Learning Center
                    • Help Hub
                    • Beginner's Guide to SEO
                    • How-to Guides
                    • Moz Academy
                    • API Docs
                    About Moz
                    • About
                    • Team
                    • Careers
                    • Contact
                    Why Moz
                    • Case Studies
                    • Testimonials
                    Get Involved
                    • Become an Affiliate
                    • MozCon
                    • Webinars
                    • Practical Marketer Series
                    • MozPod
                    Connect with us

                    Contact the Help team

                    Join our newsletter
                    Moz logo
                    © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                    • Accessibility
                    • Terms of Use
                    • Privacy

                    Looks like your connection to Moz was lost, please wait while we try to reconnect.