Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How do I remove 11,000 spam facebook page likes received overnight complete with negative ratings/reviews?
-
My page has 11,000 spammed page likes. Only 250 are legitimate. These spammers are leaving 1 star ratings. Facebook is limiting the number of likes I can delete. I can report some fake ratings as spam but, again, facebook is limiting what I see. Any suggestions on how to proceed?
Update:
I found a work around for the negative ratings/reviews.
I can change the category of my page to "other community" to remove the rating system from the page https://www.facebook.com/changeratings/posts/445471405558046. That still leaves me with 11,000 illegitimate likes that are stealing away from my 250 legitimate fans from seeing our posts. Should I start over?
-
Wow, that's good to know about getting blocked! But sorry to hear that you had to learn the hard way.
-
Yup. Same here.
We are starting over from scratch. After deleting 15 or so likes, Facebook blocked us for several days from being able to delete any more.
I haven't had any success finding another solution
Please share if you find any other information. I'm dumbfounded.
-
I've had a similar issue - haven't sourced a solution. Also, I noticed even when you change the page to a 'community' page so remove the 'review' option - the old negative reviews still show via Facebook mobile app. Did you also have this issue?
-
Hi Michael
This video is going viral: http://www.youtube.com/watch?v=oVfHeWTKjag
It "should" be time before Facebook comes out and gives you so option to mass remove likes. I would since this is all just coming to the surface. Wait a bit and see if Facebook comes out with:
-
A mass removal tool
-
Takes care of it itself
-
Or doesn't do anything, at that point maybe its worth starting over, but then again what good is it if these spammers find your page and spam again?
Hope this helps!
-
-
So I couldn't find anyway to remove likes that wasn't super manual. Looks like generally Facebook notices what's up and then deletes them all as spam accounts. I'd consider starting over, especially with that few likes. Unless you really need that brand name. I did find a how-to on creating a macro in order to remove likes. Not sure how well it works, so beware.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Facebook Name Change and Effect on SEO
Hey Mozzers! Trying this one again as my timing was probably pretty bad with Easter. Working with a company who has about 20K followers on Facebook and about 500 backlinks to their current facebook page. They want to change the name of the page to better reflect the business. I need to advise on this but I'm not sure of and how it will effect them. Any one had any experience in this area?
Social Media | | wearehappymedia0 -
Facebook Page - About/Description/General About/Mission - Questions
Hi, Im just setting up a FB fan page for a client How terrible is it to use clients websites home page descriptive copy as the Facebook page long description ? Language is in Turkish which i don't speak so i'm not able to edit a new version of it just for FB and no budget to hire Turkish speaker to come up with something. So was going to copy & paste but that would be duplicate with HP obviously. How important is it to fill in 'Mission Statement' & 'General About' ? Especially if long description likely to already include that info ? I think long descrip is important for FB pages on seo etc etc but a good one eliminates importance of 'Mission' & 'General About', or is it still advisable to fill these in or are they just extra boxes for flexibility ? I take it when it comes to securing a vanity url (once we hit 25+ fans) for a foreign language version FB page it should ideally be brand name (which includes a keyword) in the local/target language ? The page name is already the brand name in English but since contains keyword is it best to rename into local target language similarly to the url for consistency and local targeting or better to keep one in Turkish and one in English ? Many Thanks Dan
Social Media | | Dan-Lawrence0 -
Can we create regional pages on Facebook?
Hi, Our business spans across many countries and in order to maintain brand consistency, we were contemplating to create regional fan pages on Facebook. The structure would be like parent-child relation i.e. one main page and other regional pages. Is it possible? We searched for it but could't find something concrete except that in 2012 Facebook was testing similar concept. Regards
Social Media | | IM_Learner1 -
Exporting Facebook Page Likes
Has anyone found a work-around to export the entire list of people how have liked your page? I know this has been on-going problem for people, but I'm hoping someone here discovered a secret method they'd like to share...please. Thanks, Ruben
Social Media | | KempRugeLawGroup0 -
Facebook Pages - Best to have one page or multiple pages when a company has multiple locations?
I'm working with a business that has multiple locations (13) in several different states. Is it best practice to have one central FB page for the company and/or separate location pages? It's for a self storage company that does not have one central phone number, so each location would have separate information listed on the page. They do have a central website with different pages for each location. I'd love to hear the communities thoughts on the best way to handle this.
Social Media | | DougHoltOnline0 -
Tool like Followerwonk for Facebook?
Hi For Twitter using Followerwonk you can gauge the influence on what a person/brand is using a tool like Follwerwonk helping you find the most influential twitter users based on a number of metrics. But is there a similar tool for Facebook which shows which brands/companies Facebook sites have the most influence. Or is the best way to gauge this is just on their number of likes? which is not really accurate
Social Media | | ocelot0 -
Has anyone else noticed a dramatic drop in Facebook post impressions?
One of the clients I manage has over 5,000 Facebook fans. Whenever I'd make a post, it usually would get ~700-1,000 impressions. About two weeks ago I did my first promoted post. Ever since then, all the regular posts I've done have only gotten ~100 impressions . . . out of 5,325! I'm wondering if Facebook, once learning that you are willing to pay for promoted posts, secretly lowers your impression count so that you will pay for promoted posts more often, or if the timing of my promoted post was just a coincidence, and everyone started to see a decrease about two weeks ago. Does anyone know what's going on?
Social Media | | UnderRugSwept0 -
Youtube SEO: Does your channel name / user name matter?
My predecessor left me a gift of what is arguably the worst kind of Youtube channel name: Our company's name condensed to an acronym with some additional gibberish that may or may not have meant something to her. In short: Our channel name will never be searched for, will never provide any ranking boost. Now our Youtube success has been very marginal so far: 31 subscribers, 7,300 video views. Given that situation, should I seriously consider scrapping my channel and starting something new with a keyword targeted channel name? Or does channel name matter so little that I should hold on to my 7300 video views?
Social Media | | AdoptionHelp0