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        • KarlBantleman
          KarlBantleman last edited by

          Hi,

          I currently have a Moz Pro account, if I was to downgrade to a free account am I still able to ask and answer questions on the Q&A area? Also, would I lose my points accrued?

          1 Reply Last reply Reply Quote 0
          • JVRudnick
            JVRudnick last edited by

            course...maybe the real question is - why would you want to detune to free??

            🙂

            1 Reply Last reply Reply Quote 3
            • RyanPurkey
              RyanPurkey @KeriMorgret last edited by

              Ah, yes. Thanks Keri for adding that bit, was only thinking about Karl's specific instance when it came to that.

              1 Reply Last reply Reply Quote 0
              • KarlBantleman
                KarlBantleman @KeriMorgret last edited by

                Thanks Keri, good to hear!

                1 Reply Last reply Reply Quote 0
                • KeriMorgret
                  KeriMorgret @RyanPurkey last edited by

                  A quick clarification, for others who might have the same question. You'll keep your MozPoints, but only have access to Q&A if you have over 500 MozPoints or have a paid account. Karl, you've got well over 500 MozPoints, so you'll still be able to use Q&A.

                  KarlBantleman RyanPurkey 2 Replies Last reply Reply Quote 3
                  • RyanPurkey
                    RyanPurkey last edited by

                    Hi Karl. Your points are separate from your Moz Pro account status so you'll still be able to keep those and ask/answer questions here.  Cheers!

                    KeriMorgret 1 Reply Last reply Reply Quote 3
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