Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Subdomain for ticketing of a client website (how to solve SEO problems caused by the subdomain/domain relationship)
-
We have a client in need of a ticketing solution for their domain (let's call it www.domain.com) which is on Wordpress - as is our custom ticket solution. However, we want to have full control of the ticketing, since we manage it for them - so we do not want to build it inside their original Wordpress install.
Our proposed solution is to build it on tickets.domain.com. This will exist only for selling and issuing the tickets.
The question is, is there a way to do this without damaging their bounce rate and SEO scores?
Since customers will come to www.domain.com, then click the ticketing tab and land on tickets.domain.com, Google will see this as a bounce. In reality, customers will not notice the difference as we will clone the look and feel of domain.comShould we perhaps have the canonical URL of tickets.domain.com point to www.domain.com? And also, can we install Webmaster Tools for tickets.domain.com and set the preferred domain as www.domain.com?
Are these possible solutions to the problem, or not - and if not, does anyone else have a viable solution?
Thank you so much for the help.
-
Hi Adam,
Are the ticket pages on the sub domain the same as the event pages on the main domain except with the ticketing system included? If yes it would make more sense to canonical each event ticketing page back to the same event page so: tickets.domain.com/event1 -> domain.com/event1.
If the ticketing pages are not meant to be indexed at all then I would put the robots no index tag on them also (or a robots file on the whole subdomain) and keep an eye on GWT to make sure none of them creep in. Canonical tags are a 'recommendation' not a rule so if your plans are for these pages to not be indexed at all best to ensure that as completely as possible.
-
Hey Leo!
Thanks for the taking the time to answer me. I am going to set this up exactly as you recommend.
1. I will install the same GA code from domain.com on tickets.domain.com
2. Do you think I need to set the canonical URL on the various ticketing pages all back to the main domain?
e.g. tickets.domain.com ---> canonical to domain.com
e.g. tickets.domain.com/event1 ---> canonical to domain.com
e.g. tickets.domain.com/event2 ---> canonical to domain.com
e.g. tickets.domain.com/event3 ---> canonical to domain.com
and so on?3. We did make all the header links of tickets.domain.com point straight back to their counterpart on domain.com.
Does this seem like I basically got it all correct?
Thanks again
Adam -
HI,
If technically that is the best solution for your needs then a couple of things to keep in mind:
1. If you are using Universal Analytics subdomain tracking is included by default so if you put the same analytics code on your subdomain pages then you should not be seeing any 'bounces' - google should be able to figure this out also.
2. You can install GWT for the subdomain also. I dont think you can set the preferred domain for a subdomain setup but you can use GWT to monitor issues and make sure that duplicate pages for the subdomain are not getting indexed.
3. To avoid indexing of the subdomain pages (which I assume you don't want) you could canonical them to their equivalent on the www domain. You could also meta robots no-index them all. If they creep in anyway you can use GWT to remove them.
If the subdomain is a complete clone and the experience is seamless then why not make all links on the subdomain go back to the www domain pages. That way the only pages available on the subdomain would be the ticketing pages and the rest would be on the www as normal.
Hope it helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Geo-location by state/store
Hi there, We are a Grocery co-operative retailer and have chain of stores owned by different people. We are building a new website, where we would geo-locate the closest store to the customer and direct them to a particular store (selected based on cookie and geo location). All our stores have a consistent range of products + Variation in 25% range. I have few questions How to build a site-map. Since it will be mandatory for a store to be selected and same flow for the bot and user, should have all products across all stores in the sitemap? we are allowing users to find any products across all stores if they search by product identifier. But, they will be able to see products available in a particular store if go through the hierarchical journey of the website. Will the bot crawl all pages across all the stores or since it will be geolocated to only one store, the content belonging to only one store will be indexed? We are also allowing customers to search for older products which they might have bought few years and that are not part of out catalogue any more. these products will not appear on the online hierarchical journey but, customers will be able to search and find the products . Will this affect our SEO ranking? Any help will be greatly appreciated. Thanks - Costa
Local Website Optimization | | Hanuman881 -
Research on industries that are most competitive for SEO?
I am trying to see if there is a reputable / research-backed source that can show which industries are most competitive for search engine optimization. In particularly, I'd be interested in reports / research related to the residential real estate industry, which I believe based on anecdotal experience to be extremely competitive.
Local Website Optimization | | Kevin_P3 -
How many SEO clients do you handle?
I work in a small web & design agency who started offering SEO 2 yrs ago as it made sense due to them building websites. There have been 2 previous people to me and I now work there 3 days a week and they also have a junior who knew nothing before she started working for us. She mainly works for me. My question is, how many clients do you think would be reasonable to work on? We currently have around 55 and I have been working there for nearly 5 months now and haven't even got to half of the sites to do some work on. I've told them the client list is way too big and we should only have around 15 clients max. However they don't want to lose the money from the already paying clients so won't get rid of any and keep adding new ones Their systems were a mess and had no reporting or useful software so I had to investiagte and deploy that, along with project management software. Their analytics is also a mess and have employed a contractor to help sort that out too. It's like they were offering SEO services but had no idea or structure to what they did. Meta descriptions were cherry picked which ones to be done, so say 50/60 on a site not filled in. So it's not like I have 45 or so well maintained accounts. They're all a mess. Then the latest 10 new ones are all new sites so All need a lot of work. I'm starting to feel incredibly overwhelmed and oppressed by it all and wanted to see what other SEO professionals thought about it. Any thoughts would be appreciated.
Local Website Optimization | | hanamck0 -
Subdomain vs. Separate Domain for SEO & Google AdWords
We have a client who carries 4 product lines from different manufacturers under a singular domain name (www.companyname.com), and last fall, one of their manufacturers indicated that they needed to move to separate out one of those product lines from the rest, so we redesigned and relaunched as two separate sites - www.companyname.com and www.companynameseparateproduct.com (a newly-purchased domain). Since that time, their manufacturer has reneged their requirement to separate the product lines, but the client has been running both sites separately since they launched at the beginning of December 2016. Since that time, they have cannibalized their content strategy (effective February 2017) and hacked apart their PPC budget from both sites (effective April 2017), and are upset that their organic and paid traffic has correspondingly dropped from the original domain, and that the new domain hasn't continued to grow at the rate they would like it to (we did warn them, and they made the decision to move forward with the changes anyway). This past week, they decided to hire an in-house marketing manager, who is insisting that we move the newer domain (www.companynameseparateproduct.com) to become a subdomain on their original site (separateproduct.companyname.com). Our team has argued that making this change back 6 months into the life of the new site will hurt their SEO (especially if we have to 301 redirect all of the old content back again, without any new content regularly being added), which was corroborated with this article. We'd also have to kill the separate AdWords account and quality score associated with the ads in that account to move them back. We're currently looking for any extra insight or literature that we might be able to find that helps explain this to the client better - even if it is a little technical. (We're also open to finding out if this method of thinking is incorrect if things have changed!)
Local Website Optimization | | mkbeesto0 -
Can PPC harm SEO results, even if it's off-domain?
Here's the scenario. We're doing SEO for a national franchise business. We have over 60 location pages on the same domain, that we control. Another agency is doing PPC for the same business, except they're leading people to un-indexable landing pages off domain. Apparently they're also using location extensions for the businesses that have been set up improperly, at least according to the Account Strategists at Google that we work with. We're having a real issue with these businesses ranking in the multi-point markets (where they have multiple locations in a city). See, the client wants all their location landing pages to rank organically for geolocated service queries in those cities (we'll say the query is "fridge repair"). We're trying to tell them that the PPC is having a negative effect on our SEO efforts, even though there shouldn't be any correlation between the two. I still think the PPC should be focused on their on-domain location landing pages (and so does our Google rep), because it shows consistency of brand, etc. I'm getting a lot of pushback from the client and the other agency, of course. They say it shouldn't matter. Has anyone here run into this? Any ammo to offer up to convince the client that having us work at "cross-purposes" is a bad idea? Thanks so much for any advice!
Local Website Optimization | | Treefrog_SEO0 -
How Google's Doorway Pages Update Affects Local SEO
Hey Awesome Local Folks! I thought I'd take a proactive stance and start a thread on the new doorway pages update from Google, as I feel there will be questions coming up about this here in the forum: Here's the update announcement: http://googlewebmastercentral.blogspot.com/2015/03/an-update-on-doorway-pages.html And here's the part that will make local business owners and Local SEOs take a second glance at this: Here are questions to ask of pages that could be seen as doorway pages: Do the pages duplicate useful aggregations of items (locations, products, etc.) that already exist on the site for the purpose of capturing more search traffic? I think this will naturally lead to questions about the practice of creating local/city landing pages. At this point, my prediction is that this will come down to high quality vs. crummy quality pages of this type. In fact, after chatting briefly with Andrew Shotland, I'm leaning a bit toward seeing the above language as being strongly geared toward directory type sites and large franchises. I recommend reading Andrew's post about his take on this, as I think he's on the right track: http://www.localseoguide.com/googles-about-to-close-your-local-doorway-pages/ So, I'm feeling at this point that if you've made the right efforts to develop unique, high quality local landing pages, you should be good unless you are an accidental casualty of an over-zealous update. We'll see! If anyone has thoughts to contribute on this thread, I hope they will, and if lots of questions start coming up about this here in the community, feel free to link back to this thread in helping your fellow community members 🙂 Thanks, all!
Local Website Optimization | | MiriamEllis9 -
Rebranding a Website to a new Domain Name
Hi All, I'm looking to rebrand my current website to a new domain name.
Local Website Optimization | | Mark_Ch
In short the current website has out grown it's potential. The domain name is not memorable nor is it attracting a wider audience.
I will create my new website and 301 redirect the old website to the new, hence pass SEO value. Google Places
Having spoken to Google they tell me that I can simply change the URL in Google Places to the new URL. Articles on my current website
I have a number of rich content articles on my current website, can I simply create my new website and copy & paste these previously written articles? Google+, Twitter, Facebook, etc.
What should I do for accounts associated with the current website? Any other useful information would be much appreciated. Regards Mark0 -
How Best to do implement a Branch Locator for a Website with invididual location category pages
Hi All, We have an ecommerce Website with multiple locations for our stores and we currently display separate location specific pages for the different categories and sub categories. This has helped us previously to rank well for local search in each of the areas we have a store but over the last few months since humingbird, our local rankings on some things have dip a little . We want to implement a branch locator of some description to improve the user experience. From looking at other websites with branch locators, they tend to a separate button/page with which you can search for a branch etc. However, they don't have location specific pages. My query is should I do it so if a user comes in on a specific category location page and follows it through to product page , then to have a tab on the product page displaying the local branch from which he can come in. My thinking here is that , is that it would help confirm my local citations and help improve local rankings. Or Should the local branch be displayed on the local category pages instead or as well ?. If a user comes in from the homepage or not on a specific location page, then the branch locator will allow them to search for a specific branch. Should I also put in a branch locator as a separate page or can It be in more places. I don't want to damage anything which may have an effect on rankings due to citations and NAP on the location specific pages. Any advice or good examples to look at would be greatly appreciated thanks Sarah.
Local Website Optimization | | SarahCollins1