Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Sudden jump in the number of 302 redirects on my Squarespace Site
-
My Squarespace site www.thephysiocompany.com has seen a sudden jump in 302 redirects in the past 30 days. Gone from 0-302 (ironically). They are not detectable using generic link redirect testing sites and Squarespace have not explanation.
Any help would be appreciated.
-
It does make sense Stephen, but this bit bothers me:
The URL mappings must be used to redirect any link to a deleted page to an existent page.
If I am reading that correctly then are they saying that 404's can't exist, just 302's? You don't always want to direct someone to a page, especially if it isn't applicable. In many cases, a 404 would be the right thing to do if a page is just being removed.
Of course, if there is somewhere to redirect someone to, then you would do so with a 301 (permanent redirect) rather than a 302 (temporary redirect).
I don't really understand their system, so might be missing something in translation.
-Andy
-
Hey Andy,
Thanks for looking into this. I'm seeing them on the Crawl Diagnostics (Screenshot here: https://www.dropbox.com/s/cne9w4etmqmr8kb/screenshot-moz.groupbuyseo.org 2015-07-27 15-07-24.png?dl=0 )
Squarespace support have said the following:
Juan U.: Thank you for waiting Stephen! The 302 redirects seems to be referring to the multiple redirects to the same page. The URL mappings must be used to redirect any link to a deleted page to an existent page. We've checked all the possible redirects to /services/dry-needling, and we found all possible combination of a page URL (tags, + symbols, refererences). All these redirects to the same page can be read as temporary redirects (302). They're not from a deleted page, but from a possible page.
Stephen: Ok, so should we clean up our url mappings to prevent this from continuing to happen?
Juan U.: Yes, that would be a great way to prevent any issue when the site's being evaluated by Moz. You can check any dead link on the site, with Google Search Console, this tool will help you find them and fix them. If any external link is pointing to a deleted page, you can request Google to remove it from the search results.
Make sense to you?
-
Hi Stephen,
What are you using to see 302 of them? I didn't get anything like that number when I looked. There is the off-site 302, but we're talking just a few.
-Andy
-
Hi Andy,
That seems to be how Squarespace deals with docs in general. The number of 302's rose from 50(roughly the number of PDF docs) to 302 from July 9ths crawl. For example there are PDFs on the following page:
http://www.thephysiocompany.com/injuries-and-conditions-treated
But it is still showing up as a 302.
Thanks,
Stephen
-
Hi,
the 302's mostly appear to be PDF documents. Does this sound right to you? Has this only just come to your attention, or have you recently uploaded lots of documents?
For example:
http://www.thephysiocompany.com/s/Clinic-Info-Patricks-Quay-Spec.pdf --> http://static1.squarespace.com/static/537b0649e4b0f6c6b6877a35/t/542be1d5e4b005bb34fa0cfb/1412162005901/Clinic+Info+-+Patricks+Quay-+Spec.pdf
-Andy
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
My homepage redirects to itself?
Hi there - I'm not a SEO so help would be appreciated! Moz is telling me we have a redirect loop but the URLs are the same. https://www.example.com/ to https://www.example.com/ Why is my homepage creating a redirect loop to itself? We use Wordpress and I do not have any redirects listed for our homepage. Could this have something to do with switching to https in April? Thanks, Katherine
Technical SEO | | kmmartin0 -
Redirect and ranking issue
Hi there - was wondering whether someone might be able to help. For a period of a day and a half, all the traffic to our website's blog articles were mistakenly being redirected to our homepage. A number of these articles ranked in the top 5 in Google worldwide for their targeted keywords, so this was a considerable amount of organic traffic that was instantly being redirected. It was a strange site glitch and our web team rectified the error, but now all these articles have disappeared from Google rankings (not visible anywhere in the first five pages). I'm presuming this must be linked to this redirect issue - we've been advised to wait and see whether Google restores these rankings, but I'm still concerned as to whether this represents a more serious problem? We have re-indexed the pages we are most concerned about, but am not sure whether there is anything else obvious we should think to do. If anyone has any thoughts, I'd be happy to hear them!
Technical SEO | | rwat0 -
Mobile site ranking instead of/as well as desktop site in desktop SERPS
I have just noticed that the mobile version of my site is sometimes ranking in the desktop serps either instead of as well as the desktop site. It is not something that I have noticed in the past as it doesn't happen with the keywords that I track, which are highly competitive. It is happening for results that include our brand name, e.g '[brand name][search term]'. The mobile site is served with mobile optimised content from another URL. e.g wwww.domain.com/productpage redirects to m.domain.com/productpage for mobile. Sometimes I am only seen the mobile URL in the desktop SERPS, other times I am seeing both the desktop and mobile URL for the same product. My understanding is that the mobile URL should not be ranking at all in desktop SERPS, could we be being penalised for either bad redirects or duplicate content? Any ideas as to how I could further diagnose and solve the problem if you do believe that it could be harming rankings?
Technical SEO | | pugh0 -
302 or 301 redirect to https ?
I am redirecting whole site to https. Is there a difference between 302 or 301 redirect for seo? Site never been indexed. Planning to do that with .htaccess command RewriteCond %{HTTPS} !=on
Technical SEO | | Kotkov
RewriteRule ^(.*) https://%{SERVER_NAME}/$1 [R,L] There are plenty of ways http://www.askapache.com/htaccess/ssl-example-usage-in-htaccess.html Which way would be the best? Thanks is advance0 -
How many jumps between 301 redirects is acceptable?
For example, I have a page A that should be redirected to page D, but instead A redirects to B, B redirects to C and C redirects to D. It's something I came across and wondering if its worth the dev time to change it. Thanks!
Technical SEO | | pbrothers240 -
Delete old site but redirect domain to a new domain and site
I just have a quick query and I have a feeling about what the answer is so just wanted to see what you guys thought... Basically I am working on a client site. This client has a few other websites that are divisions of their company. However these divisions/websites are no longer used. They are wanting to delete the websites but redirect the domains to their name main website. They believe this will pass on SEO benefits as these old division sites are old and have a good PR and history. I'm unsure for DEFINITE, which way is correct?
Technical SEO | | Weerdboil0 -
Google.ca is showing our US site instead of our Canada Site
When our Canadian users who search on google.ca for our brand (e.g. Travelocity, Travelocity hotels, etc.), the first few results our from our US site (travelocity.com) rather than our Canadian site (travelocity.ca). In Google Webmaster Tools, we've adjusted the geotargeting settings to focus on the appropriate locale, but the wrong country TLD is still coming up at the top via google.ca. What's the best way to ensure our Canadian site comes up instead of the US site on google.ca? Thanks, Tory Smith
Technical SEO | | travelocitysearch
Travelocity0 -
Multiple Domains, Same IP address, redirecting to preferred domain (301) -site is still indexed under wrong domains
Due to acquisitions over time and the merging of many microsites into one major site, we currently have 20+ TLD's pointing to the same IP address as our "preferred domain:" for our consolidated website http://goo.gl/gH33w. They are all set up as 301 redirects on apache - including both the www and non www versions. When we launched this consolidated website, (April 2010) we accidentally left the settings of our site open to accept any of our domains on the same IP. This was later fixed but unfortunately Google indexed our site under multiple of these URL's (ignoring the redirects) using the same content from our main website but swapping out the domain. We added some additional redirects on apache to redirect these individual pages pages indexed under the wrong domain to the same page under our main domain http://goo.gl/gH33w. This seemed to help resolve the issue and moved hundreds of pages off the index. However, in December of 2010 we made significant changes in our external dns for our ip addresses and now since December, we see pages indexed under these redirecting domains on the rise again. If you do a search query of : site:laboratoryid.com you will see a few hundred examples of pages indexed under the wrong domain. When you click on the link, it does redirect to the same page but under the preferred domain. So the redirect is working and has been confirmed as 301. But for some reason Google continues to crawl our site and index under this incorrect domains. Why is this? Is there a setting we are missing? These domain level and page level redirects should be decreasing the pages being indexed under the wrong domain but it appears it is doing the reverse. All of these old domains currently point to our production IP address where are preferred domain is also pointing. Could this be the issue? None of the pages indexed today are from the old version of these sites. They only seem to be the new content from the new site but not under the preferred domain. Any insight would be much appreciated because we have tried many things without success to get this resolved.
Technical SEO | | sboelter0