Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How can I get Bing to index my subdomain correctly?
-
Hi guys,
My website exists on a subdomain (i.e. https://website.subdomain.com) and is being indexed correctly on all search engines except Bing and Duck Duck Go, which list 'https://www.website.subdomain.com'. Unfortunately my subdomain isn't configured for www (the domain is out of my control), so searchers are seeing a server error when clicking on my homepage in the SERPs.
I have verified the site successfully in Bing Webmaster Tools, but it still shows up incorrectly.
Does anyone have any advice on how I could fix this issue?
Thank you!
-
Hi guys, I thought you'd be interested in a follow up on this.
So I submitted my sitemap to Bing - all good, no issues, Bing successfully retrieved it.
However after submitting it, my site has effectively disappeared from the SERPs! A number of internal pages are being indexed, but the head/brand queries (where I was ranking incorrectly at #1) are now showing nothing.
Very strange. Not sure what else I can do - luckily Bing accounts for a tiny fraction of my traffic!
Cheers
Karl
-
Hi guys,
Sorry for the late reply and thanks for the help!
It's not super straightforward for me to generate a sitemap as the backend of my site is on a separate domain to the presentation layer / front-end. In saying that, it is possible and it's something I'll be doing soon. Will report back and let you know how things go...
Cheers

-
Hi Karl, did you see Kristina's question? We'd love an update on your situation, thanks!
Christy
-
Hi Karl,
That's tough! Unfortunately, I've heard of a lot of weird stories like that, where Bing gets confused. Have you shared a sitemap with Bing, which only includes non "www" URLs?
Best,
Kristina
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
My product category pages are not being indexed on google can someone help?
My website has been indexed on google and all of its pages can be found on google except for the product category pages - which are where we want our traffic heading to, so this is a big problem for us. Our website is www.skirtinguk.com And an example of a page that isn't being indexed is https://www.skirtinguk.com/product-category/mdf-skirting-board/
Intermediate & Advanced SEO | | chelseaskirtinguk0 -
Can subdomains avoid spam penalizations?
Hello everyone, I have a basic question for which I couldn't find a definitive answer for. Let's say I have my main website with URL: www.mywebsite.com And I have a related affiliates website with URL: affiliates.mywebsite.com Which includes completely different content from the main website. Also, both domains have two different IP addresses. Are those considered two completely separate domains by Google? Can bad links pointing to affiliates.mywebsite.com affect www.mywebsite.com in any way? Thanks in advance for any answer to my inquiry!
Intermediate & Advanced SEO | | fablau0 -
If Robots.txt have blocked an Image (Image URL) but the other page which can be indexed has this image, how is the image treated?
Hi MOZers, This probably is a dumb question but I have a case where the robots.tags has an image url blocked but this image is used on a page (lets call it Page A) which can be indexed. If the image on Page A has an Alt tags, then how is this information digested by crawlers? A) would Google totally ignore the image and the ALT tags information? OR B) Google would consider the ALT tags information? I am asking this because all the images on the website are blocked by robots.txt at the moment but I would really like website crawlers to crawl the alt tags information. Chances are that I will ask the webmaster to allow indexing of images too but I would like to understand what's happening currently. Looking forward to all your responses 🙂 Malika
Intermediate & Advanced SEO | | Malika11 -
301s being indexed
A client website was moved about six months ago to a new domain. At the time of the move, 301 redirects were setup from the pages on the old domain to point to the same page on the new domain. New pages were setup on the old domain for a different purpose. Now almost six months later when I do a query in google on the old domain like site:example.com 80% of the pages returned are 301 redirects to the new domain. I would have expected this to go away by now. I tried removing these URLs in webmaster tools but the removal requests expire and the URLs come back. Is this something we should be concerned with?
Intermediate & Advanced SEO | | IrvCo_Interactive0 -
Is Google indexing Mp3 audio and MIDI music files? Can that cause any duplicate problems?
Hello, I own virtualsheetmusic.com website and we have several thousands of media files (Mp3 and MIDI files) that potentially Google can index. If that's the case, I am wondering if that could cause any "duplicate" issues of some sort since many of such media files have exact file names or same meta information inside. Any thoughts about this issue are very welcome! Thank you in advance to anyone.
Intermediate & Advanced SEO | | fablau0 -
Follow or nofollow to subdomain
Hi, I run a hotel booking site and the booking engine is setup on a subdomain.
Intermediate & Advanced SEO | | vmotuz
The subdomain is disabled from being indexed in robots.txt Should the links from the main domain have a nofollow to the subdomain? What are you thoughts? Thanks!0 -
Partner Login as subdomain?
Hi MozTeam, We have a website that is used as our partner login for our Partners to see their stats, but it is located on a SEPARATE domain from our main corporate website. We currently have thousands of people logging into the external portal every month, which we are obviously not getting good SEO credit for. I am considering bringing the entire login portal into our main corporate website, so that Google sees how popular and useful our site becomes when thousands more people are visiting... We only get a few thousands organic visits to the corporate site per month and about 3x that to the partner login portal. This is why I originally thought we could benefit from bringing it into our corporate site. Challaneges: our website is in .asp but we are launching a new version of it next month, switching it to Wordpress and into .php....but the current partner login website is still in .asp! Questions: 1. How will bringing this site into the main corporate site benefit us as far as SEO? 2. What is the proper way to combine an .asp site with a .php site? 3. If we have to use an iFrame because we can't mix the two languages, will that affect our SEO benefit? Pls advise, as if this is actually a good idea, I'd like to get it launched along with the site redesign that is currently under way.
Intermediate & Advanced SEO | | DerekM880 -
De-indexed Link Directory
Howdy Guys, I'm currently working through our 4th reconsideration request and just have a couple of questions. Using Link Detox (www.linkresearchtools.com) new tool they have flagged up a 64 links that are Toxic and should be removed. After analysing them further alot / most of them are link directories that have now been de-indexed by Google. Do you think we should still ask for them to be removed or is this a pointless exercise as the links has already been removed because its been de-indexed. Would like your views on this guys.
Intermediate & Advanced SEO | | ScottBaxterWW0