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        4. How can I get Bing to index my subdomain correctly?

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        How can I get Bing to index my subdomain correctly?

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        • cos2030
          cos2030 last edited by

          Hi guys,

          My website exists on a subdomain (i.e. https://website.subdomain.com) and is being indexed correctly on all search engines except Bing and Duck Duck Go, which list 'https://www.website.subdomain.com'. Unfortunately my subdomain isn't configured for www (the domain is out of my control), so searchers are seeing a server error when clicking on my homepage in the SERPs.

          I have verified the site successfully in Bing Webmaster Tools, but it still shows up incorrectly.

          Does anyone have any advice on how I could fix this issue?

          Thank you!

          1 Reply Last reply Reply Quote 0
          • cos2030
            cos2030 @KristinaKledzik last edited by

            Hi guys, I thought you'd be interested in a follow up on this.

            So I submitted my sitemap to Bing - all good, no issues, Bing successfully retrieved it.

            However after submitting it, my site has effectively disappeared from the SERPs! A number of internal pages are being indexed, but the head/brand queries (where I was ranking incorrectly at #1) are now showing nothing.

            Very strange. Not sure what else I can do - luckily Bing accounts for a tiny fraction of my traffic!

            Cheers

            Karl

            1 Reply Last reply Reply Quote 0
            • cos2030
              cos2030 @Christy-Correll last edited by

              Hi guys,

              Sorry for the late reply and thanks for the help!

              It's not super straightforward for me to generate a sitemap as the backend of my site is on a separate domain to the presentation layer / front-end. In saying that, it is possible and it's something I'll be doing soon. Will report back and let you know how things go...

              Cheers 🙂

              1 Reply Last reply Reply Quote 0
              • Christy-Correll
                Christy-Correll Staff last edited by

                Hi Karl, did you see Kristina's question? We'd love an update on your situation, thanks!

                Christy

                cos2030 1 Reply Last reply Reply Quote 0
                • KristinaKledzik
                  KristinaKledzik last edited by

                  Hi Karl,

                  That's tough! Unfortunately, I've heard of a lot of weird stories like that, where Bing gets confused. Have you shared a sitemap with Bing, which only includes non "www" URLs?

                  Best,

                  Kristina

                  cos2030 1 Reply Last reply Reply Quote 3
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