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        4. "index.htm" for all url's in google analytics

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        "index.htm" for all url's in google analytics

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        • cceebar
          cceebar last edited by

          I don't have this issue with other wordpress websites, only this one website, and I don't know what's causing the issue:

          Google Analytics is adding an "index.htm" to every single page on the website.  So it is tracking the pages, I see no errors - is it tracking the right page? When I click on the page link in a report, I naturally go to a "404 page not found" since the website address isn't "www.example.com/rewards/index.htm" - but instead the actual address would be:
          "www.example.com/rewards/".

          I have navigated to View Settings in GA to insure "default page" is empty. Although adding anything else to this field does not effect the page url in analytics reports either.

          Could it be htaccess file - or a plugin effecting the htaccess file?_Cindy

          1 Reply Last reply Reply Quote 0
          • Vijay-Gaur
            Vijay-Gaur @cceebar last edited by

            Hi _Cindy,

            Please do update about the results, it might help us all learn something new.

            Regards,

            Vijay

            1 Reply Last reply Reply Quote 0
            • cceebar
              cceebar @Vijay-Gaur last edited by

              Vijay,

              Thank you for sending the link. I did read google's info about the default setting and thought adding index.htm(l) would actually remove it, as say permalinks feature does, not add it.

              My default page setting is clear now and I'm just wondering how long it will take to get clean urls, since this does seem to be the issue.

              I guess I could create a filter in GA, but lunametrics provides examples to add the index.htm(l) or .php and I would want to remove it, if possible, and my regex is not up to speed here.

              But I do believe this default page is the issue and will get back to you.

              thanks again! _Cindy

              Vijay-Gaur 1 Reply Last reply Reply Quote 0
              • Vijay-Gaur
                Vijay-Gaur last edited by

                Hi Cindy,

                I did some research and found a solution here, it looks like a settings issue in google analytics and not any plugin. Let me know if this works for you.

                http://www.lunametrics.com/blog/2010/12/17/cleaning-urls-google-analytics/

                If it doesn't then, I would like to dig further.

                Looking forward to your response.

                Regards,

                Vijay

                cceebar 1 Reply Last reply Reply Quote 0
                • cceebar
                  cceebar @Martijn_Scheijbeler last edited by

                  I am still grappling with this "index.htm" issue - appended on all urls, and sometimes the correct url is listed along with it, ex:

                  /about-us   and also     /about-us/index.htm

                  I've manually added the UA code to my header file in wordpress. I removed the plugin that was previously configuring the GA account.

                  In GA for such Acquisition reports as 'Adwords|Final URLs' and 'Search Console|Landing Pages' and 'Social|Landing Pages' the urls are listed properly with NO index.htm.

                  But all urls listed within the Behavior reports, mostly that would be 'Site Content' all append the index.htm.

                  Could it be the Inbound Landing Page plugin, which I can not turn off for how long to see results? Is there something in the .htaccess file I should look for?

                  Additionally I am setting up a ghost spam filter in GA (through the hostname dimension in the Network report - article by Carlos Escalera in the Moz Blog) and I see the UA code for the property listed there - why would this be in that report? Related in any way?

                  Still in search mode and any further suggestions would be greatly appreciated.

                  site in question: dupontservicecenter.com

                  _Cindy

                  1 Reply Last reply Reply Quote 0
                  • cceebar
                    cceebar last edited by

                    I have used google tag assistant  - showing no issues.

                    I deleted the WordPress plugin (monster insights) and manually inserted GA code in header file.

                    Still I am getting "index.htm" appended to end of all urls in Google Analytics.

                    It doesn't seem to be effecting the metrics in GA, but still would like to know why this is happening on this one client site and not other client sites where I have those sites setup the same.

                    could it be another plugin?

                    Can I filter out the "index.htm" for the entire property so that the urls read correctly? If so, is this an acceptable solution?

                    in GA admin | view | view settings | default page I have inserted "index.htm" but this has no effect.

                    any help again would be greatly appreciated.

                    the site in question: dupontservicecenter

                    1 Reply Last reply Reply Quote 0
                    • tFox
                      tFox last edited by

                      Hi _Cindy,

                      It seems to be resolved, at least at the collection level. It could be a filter in GA though.

                      If you ever see values in GA that look unusual, a great tool to debug GA data collection is the Google Chrome extensions, Google Tag Assistant.

                      Just click the extension icon and it will display what data is being sent to Google Analytics. In this case, just click "1 Pageview Request" and then click "URLs," then display the data as a table to see exactly what is being sent to Google Analytics.

                      Hope that helps this time and in the future.

                      1 Reply Last reply Reply Quote 0
                      • cceebar
                        cceebar last edited by

                        Thank you Martijn. I was going to use filters to eliminate the "index.htm" - but I need to understand what's different here; my other sites are not experiencing this issue, without adding a filter in GA, so why then is this one site, and will it effect the metrics?

                        The only difference between this site setup is that the client was using, and wanted to continue using, Yoast Google Analytics... (now monster insights plugin) - so maybe that's it, my trackers?

                        here's the site dupontservicecenter.com

                        Very much appreciate your help.

                        _Cindy

                        1 Reply Last reply Reply Quote 0
                        • Martijn_Scheijbeler
                          Martijn_Scheijbeler last edited by

                          Hi

                          Have you checked your filters in Google Analytics? Otherwise are you able to share the site so I can take a look by debugging your trackers?

                          M.

                          cceebar 1 Reply Last reply Reply Quote 1
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