Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
WPEngine Causing Redirect Chain
-
Hi guys,
Had a quick question that I wanted to verify here. After reviewing a Moz report we received some redirect chain error on all of our sites hosted with WPEngine. We noticed that the redirect chain appears to be coming from how the domains are configured in their control panel.
Essentially, there is a redirect:
- from staging/temp -> to live
- from non-www -> to www
- SSL redirect from http -> https
The issue here is that the non-www is redirecting to www and then redirected again to https://www
According to support the only way to get rid of this error is to drop the www version of the domain and to host everything under https://domain.com. To me it seems very odd that you cannot just go from http://non-www to https://www in just 1 301 redirect.
Has anyone else experienced this or am I just not looking at the situation correctly?
-
@AaronHenry This works. i had numerous redirect hops on wpengine. i followed these industructions and my issue went away. Make sure you clear cache when you do this (on the site and wpengine cache)... also make sure you dont have any redirects on the domain or cloud flare dns file level. Remove any redriects of the primary and set www. as the primary.
-
Hi Jared,
In the WPE redirect rule editor, it doesn't provide an option for the non-www domain. Only "All domains" and "www.mywwwdomain.com". What do you suggest doing here to eliminate the redirect chain?
-
Hi Donna,
Thanks for the followup!
This method would work for both www and non-www to get it over to https://. We handle redirects on the Nginx layer, so by adding in a Redirect Rule it overwrites any default platform redirect rules in the User Portal and ensures your preferred setup is handled first.
If you run into any trouble getting it configured, please reach out to us and we'll be glad to ensure it gets set up properly. Should anyone tell you it's not possible, request that they reach out to me and I'll be sure to instruct them on the method to get it squared away.
Cheers,
Jared Arnold -
Hi Aaron,
You're very welcome and I'm glad that you've been overall enjoying the platform!
It's very possible that they didn't quite grasp the request, though it is a bit of an SEO quirk to configure. I'll be following up with some of our team to help ensure our internal documentation's up to date so that should this be asked in the future, we can provide a more consistent experience for you.
Thanks!
Jared Arnold -
Same question but for the www version of the site. Can it route directly to HTTPS without a redirect? Do I just have to delete the existing non-www to www redirect and follow your logic above? It will take care of both www and non-www redirecting to HTTPS?
I have also asked the help desk several times for a solution, although not recently. I was told it wasn't possible.
-
Thanks for this information! All of the support agents I spoke with told me that it was not possible. They were all extremely professional, but perhaps they didn't understand what I was asking. I'm glad to hear there is a way to make it happen. WPE is a great platform for us.
-
Hey Aaron!
Jared from WP Engine here.
I just wanted to reach out and provide a bit of clarification on the redirect chain here. On our platform, it is possible to have non-www go to https://www directly.
To do so, it requires adding each domain individually within the User Portal under 'Domains'. (not combining them under redirects) Once done, you then create a Redirect Rule within the 'Redirect Rules' section with the following parameters:
Name: (this can be anything)
Domain: (your non-www domain)
Source: ^/(.*)
Destination: https://www.yourwwwdomain.com/$1Once configured and the cache purged, a request to the non-www version of your address will skip the http://www redirect and go directly to the secure https://www version.
If you run into any trouble getting it set up, please reach out to our team and we will be glad to help configure it for you.
Thanks,
Jared Arnold -
Just thought I'd shoot an update - according to WPEngine the redirect will always be there. No way around it on their platform.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Redirecting an Entire Website?
Is it best to redirect an old website to a new website page by page to like pages or just the entire site all at once to the home page of the new site? I do have about 10 good pages on the site that are worth directing to corresponding pages on the new site. Just trying to figure out what is going to preserve the most link juice. Thanks for the help!
Technical SEO | | photoseo10 -
Redirect to http to https - Pros and Cons
Hi, I know its best practice to redirect a website from http to https, instead of having many entry point to your website. When a website has been running for a long time on http and https, what are the SEO Pros and Cons of implementing a redirect from Http to Https?
Technical SEO | | FreddyKgapza1 -
301 Redirect for multiple links
I just relaunched my website and changed a permalink structure for several pages where only a subdirectory name changed. What 301 Redirect code do I use to redirect the following? I have dozens of these where I need to change just the directory name from "urban-living" to "urban", and want it to catch the following all in one redirect command. Here is an example of the structure that needs to change. Old
Technical SEO | | shawnbeaird
domain.com/urban-living (single page w/ content)
domain.com/urban-living/tempe (single page w/ content)
domain.com/urban-living/tempe/the-vale (single page w/ content) New
domain.com/urban
domain.com/urban/tempe
domain.com/urban/tempe/the-vale0 -
How to change 302 redirect from http to https
Hi gang. Our site currently has a 302 redirect from the HTTP version of the homepage to the HTTPS version of the homepage. I understand this really should be changed to a 301 redirect but I'm having a little trouble figuring out exactly how this should be done. Some places on the internet are telling me I can edit our htaccess file to specify the type of redirect, however our htaccess file seems to be missing some of the information in theirs. Can anyone tell me what needs to be changed in the htaccess file - or if there's a simpler way to change the 302 to a 301? Many thanks 🙂 htaccess: BEGIN WordPress RewriteEngine On RewriteBase / RewriteRule ^index.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] END WordPress EXPIRES CACHING ExpiresActive On ExpiresByType image/jpg "access plus 6 months" ExpiresByType image/jpeg "access plus 6 months" ExpiresByType image/gif "access plus 6 months" ExpiresByType image/png "access plus 6 months" ExpiresByType text/css "access plus 10 days" ExpiresByType application/pdf "access plus 10 days" ExpiresByType application/x-shockwave-flash "access plus 10 days" ExpiresByType image/x-icon "access plus 6 months" ExpiresDefault "access plus 2 days" EXPIRES CACHING
Technical SEO | | davedon0 -
I have multiple URLs that redirect to the same website. Is this an issue?
I have multiple URLs that all lead to the same website. Years ago they were purchased and were sitting dormant. Currently they are 301 redirects and each of the URLs feed to different areas of my website. Should I be worried about losing authority? And if so, is there a better way to do this?
Technical SEO | | undrdog990 -
Redirect non slash to slash
Hello SEO gurus We have an issue here ( www.xyz.com.au) is having 200 responses www.xyz.com.au and www.xyz.com.au/ ( when i ran the crawl test i found this ) We have been advised to do a 301 from non slash to slash ( as our other pages are showing up with slash ) for the consistency we decided to go with this but our devs just couldnt do it. Error is - redirect loop and this site is a wordpress one Can anyone help us with this issue? Help is much appreciated.
Technical SEO | | Pack0 -
302 or 301 redirect to https ?
I am redirecting whole site to https. Is there a difference between 302 or 301 redirect for seo? Site never been indexed. Planning to do that with .htaccess command RewriteCond %{HTTPS} !=on
Technical SEO | | Kotkov
RewriteRule ^(.*) https://%{SERVER_NAME}/$1 [R,L] There are plenty of ways http://www.askapache.com/htaccess/ssl-example-usage-in-htaccess.html Which way would be the best? Thanks is advance0 -
How to find a specific link on my website (currently causing redirects)
Hi everyone, I've used crawlers like Xenu to find broken links before, and I love these tools. What I can't figure out is how to find specific pieces of code within my site. For example, Webmaster Tools tells me there are still links to old pages somewhere on my website but I just can't find them. Do you know of a crawler that can search for a specific link within the html? Thanks in advance, Josh
Technical SEO | | dreadmichael0