Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Why can't google mobile friendly test access my website?
-
getting the following error when trying to use google mobile friendly tool:
"page cannot be reached. This could be because the page is unavailable or blocked by robots.txt"
I don't have anything blocked by robots.txt or robots tag. i also manage to render my pages on google search console's fetch and render....so what can be the reason that the tool can't access my website?
Also...the mobile usability report on the search console works but reports very little, and the google speed test also doesnt work...
Any ideas to what is the reason and how to fix this?
LEARN MOREDetailsUser agentGooglebot smartphone
-
Yes, search for whitesource on google (dont want to post the full link), this is the website
but as far as robots.txt i do not have noindex or nofollow on my website.
In addition, I also cannot get a cache on the "fetch as google" tool in the Search Console - im only getting the request header details, without the html
-
Nadav,
this could happen in restrictive robots.txt where there are some enabled parts and other parts disabled for indexing.
But you help you could you sent link to that file so we can give you best advise for your case?
-
This is the kind of question that cause a lot of wasted tail-chasing if we can't inspect the affected URL, Nadav. Can you give us a link to the site in question?
Paul
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
SERP result (URL) doesn't change after a 301
A couple of months ago there was a result in Google for our branded search term which wasn't the 'official' URL, actually the result shown in the SERP was www.mycompany-ip.nl. We've applied a 301 redirect of this URL to the 'official' URL which is a subdomain: department.mycompany.nl. From Google the redirect is obviously working, but up until now, I don't see Google replacing the incorrect URL by the correct URL. I am wondering what to do to make the result correct. André
Technical SEO | | ConclusionDigital0 -
How can I get a photo album indexed by Google?
We have a lot of photos on our website. Unfortunately most of them don't seem to be indexed by Google. We run a party website. One of the things we do, is take pictures at events and put them on the site. An event page with a photo album, can have anywhere between 100 and 750 photo's. For each foto's there is a thumbnail on the page. The thumbnails are lazy loaded by showing a placeholder and loading the picture right before it comes onscreen. There is no pagination of infinite scrolling. Thumbnails don't have an alt text. Each thumbnail links to a picture page. This page only shows the base HTML structure (menu, etc), the image and a close button. The image has a src attribute with full size image, a srcset with several sizes for responsive design and an alt text. There is no real textual content on an image page. (Note that when a user clicks on the thumbnail, the large image is loaded using JavaScript and we mimic the page change. I think it doesn't matter, but am unsure.) I'd like that full size images should be indexed by Google and found with Google image search. Thumbnails should not be indexed (or ignored). Unfortunately most pictures aren't found or their thumbnail is shown. Moz is giving telling me that all the picture pages are duplicate content (19,521 issues), as they are all the same with the exception of the image. The page title isn't the same but similar for all images of an album. Example: On the "A day at the park" event page, we have 136 pictures. A site search on "a day at the park" foto, only reveals two photo's of the albums. 3QolbbI.png QTQVxqY.jpg mwEG90S.jpg
Technical SEO | | jasny0 -
Getting high priority issue for our xxx.com and xxx.com/home as duplicate pages and duplicate page titles can't seem to find anything that needs to be corrected, what might I be missing?
I am getting high priority issue for our xxx.com and xxx.com/home as reporting both duplicate pages and duplicate page titles on crawl results, I can't seem to find anything that needs to be corrected, what am I be missing? Has anyone else had a similar issue, how was it corrected?
Technical SEO | | tgwebmaster0 -
What can I do to stop ranking for a keyword that has nothing to do with the companies website?
A website that we maintain keeps ranking for the keyword 'homeless shelter'. The company is UTILIS USA and they produce heavy duty shelters for military personnel. They have nothing to do with homeless shelters but continue to receive traffic concerning the phrase.
Technical SEO | | ReviveMedia0 -
Google insists robots.txt is blocking... but it isn't.
I recently launched a new website. During development, I'd enabled the option in WordPress to prevent search engines from indexing the site. When the site went public (over 24 hours ago), I cleared that option. At that point, I added a specific robots.txt file that only disallowed a couple directories of files. You can view the robots.txt at http://photogeardeals.com/robots.txt Google (via Webmaster tools) is insisting that my robots.txt file contains a "Disallow: /" on line 2 and that it's preventing Google from indexing the site and preventing me from submitting a sitemap. These errors are showing both in the sitemap section of Webmaster tools as well as the Blocked URLs section. Bing's webmaster tools are able to read the site and sitemap just fine. Any idea why Google insists I'm disallowing everything even after telling it to re-fetch?
Technical SEO | | ahockley0 -
Why am I not showing up in the SERP's or Google Local?
I have been trying to optimise the following site for both Google SERP's and Google Local - Pixel Primate The URL has been around for around 3 years now but they just updated the website and launched it in December 2012. I did the on-page optimisation early in January 2013 and Google seems to have indexed the changes, for the home page at least. One major keyword I am targeting for the home page is 'Web Design Leicester'. I understand that the DA is fairly low (24) so this is something I need to improve. However, I've experienced positive results fairly quickly from just on-page optimisation for other sites I have worked on. The site just doesn't seem to be ranking at all for any keywords. Maybe the industry type is just extremely competitve but I find it very strange to not be visible anywhere in the SERPs. The site does not seem to have any penalties as it ranks for 'Pixel Primate' and all pages appear when doing a site: search. Also what's strange is that I set up the Google Local listing years ago but it doesn't appear anywhere in the local listing, not even when I search for it manually. Any suggestions would be appreciated.
Technical SEO | | CWseo0 -
How to display the full structure of website on Google serps
I have been searching around but unable to gather information as to how we can control or list top pages of a website on Google's first page , i.e. if we type seomoz in google , we can see the main listing with 6 subdomain listings , which link to Blog , Seo tool , Beginner Seo guide , Learn Seo , Pricing & Plans and login My question is can we control these listings i.e. what to display and what not , and if yes how can we make this type of visibility on first page , by using html or xml sitemaps or theirs something mostly websites are missing. Cause this type of data is coming up for very less websites and mostly websites are with single urls. c43Ki.jpg
Technical SEO | | ngupta10 -
Google is Showing Website as "Untitled"
My freelance designer made some changes to my website and all of a sudden my homepage was showing the title I have in Dmoz. We thought maybe the NOODP tag was not correct, so we edited that a little and now the site is showing as "Untitled". The website is http://www.chemistrystore.com/. Of course he didn't save an old copy that we can revert to. That is a practice that will end. I have no idea why the title and description that we have set for the homepage is not showing in google when it previously was. Another weird thing that I noticed is that when I do ( site:chemistrystore.com ) in Google I get the https version of the site showing with the correct title and description. When I do ( site:www.chemistrystore.com ) in Google I don't have the hompage showing up from what I can tell, but there are 4,000+ pages to the site. My guess is that if it is showing up, it is showing up as "Untitled". My question is.... How can we get Google to start displaying the proper title and description again?
Technical SEO | | slangdon0