• majorAlexa

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Let your business shine with Listings AI
          Moz Local

          Let your business shine with Listings AI

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          NEW Keyword Suggestions by Topic
          Moz Pro

          NEW Keyword Suggestions by Topic

          Learn more
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Unlock flexible pricing & new endpoints
          Moz API

          Unlock flexible pricing & new endpoints

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. SEO Tactics
        3. Technical SEO
        4. 404 error - but I can't find any broken links on the referrer pages

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        404 error - but I can't find any broken links on the referrer pages

        Technical SEO
        4
        12
        3471
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • PooleyK
          PooleyK last edited by

          Hi,

          My crawl has diagnosed a client's site with eight 404 errors.

          In my CSV download of the crawl, I have checked the source code of the 'referrer' pages, but can't find where the link to the 404 error page is. Could there be another reason for getting 404 errors?

          Thanks for your help.

          Katharine.

          1 Reply Last reply Reply Quote 0
          • IainReloadMedia
            IainReloadMedia @IainReloadMedia last edited by

            Are you getting any crawl errors in Google Webmaster tools?

            1 Reply Last reply Reply Quote 0
            • PooleyK
              PooleyK @KeriMorgret last edited by

              Thank you. I will do.

              1 Reply Last reply Reply Quote 0
              • KeriMorgret
                KeriMorgret last edited by

                Xenu looks good to me for that page as well. I'd do an-demand crawl for that page/site from http://pro.seomoz.org/tools/crawl-test and if it's still showing up, send an email to [email protected] so we can look and see if there's an error in the crawl software.

                Thanks!

                PooleyK 1 Reply Last reply Reply Quote 1
                • PooleyK
                  PooleyK @IainReloadMedia last edited by

                  Thanks! At least I know I am not going blind! No, the CSV came from SEO Moz's report.

                  1 Reply Last reply Reply Quote 0
                  • IainReloadMedia
                    IainReloadMedia @IainReloadMedia last edited by

                    Hi Sarah,

                    I wasn't able to find errors on that page. Just to confirm the CSV of the crawl, is that coming from Google Webmasters?

                    Iain

                    1 Reply Last reply Reply Quote 0
                    • PooleyK
                      PooleyK @IainReloadMedia last edited by

                      Hi Iain,

                      Thanks for your help. The site was recrawled on the weekend after attempted updates had been made and I downloaded a new CSV. The broken links are still showing and I still can't find where they are on the page?!

                      Screaming Frog has not shown up any errors however.

                      Not sure what else to do! Were you able to see any broken links in the example URLs I posted above?

                      Many thanks,

                      Katharine.

                      1 Reply Last reply Reply Quote 0
                      • IainReloadMedia
                        IainReloadMedia @PooleyK last edited by

                        When was the CSV download of the crawl taken? Have any changes been made to that page since?

                        Did the same 404 show up when you used Screaming Frog?

                        Thanks

                        Iain - Reload Media

                        PooleyK IainReloadMedia 4 Replies Last reply Reply Quote 0
                        • PooleyK
                          PooleyK last edited by

                          I wondered if it would help if I got more specific.

                          For example, this 404 error link

                          http://www.soccer2000.com/store/X10498!ADI/CONDIVO%2B12%2B3/4%2BPANT

                          Is supposedly found on this page:

                          http://www.soccer2000.com/store/cat/APP/APPAREL

                          But I can't find it anywhere - any ideas why?

                          Thanks again.

                          IainReloadMedia 1 Reply Last reply Reply Quote 0
                          • PooleyK
                            PooleyK @Gyorgy last edited by

                            Thanks! Fingers crossed this is what caused it.

                            1 Reply Last reply Reply Quote 0
                            • IainReloadMedia
                              IainReloadMedia last edited by

                              Hi Katherine,

                              Try using Screaming Frog SEO software to crawl you site. That should pick up if you have a incorrect internal links.

                              For external links pointing to none existent pages, try Majestic SEO. It has the largest amount of link data (Sorry Open Site Explorer, but you know it's true).

                              Hope that helps

                              Iain - Reload Media

                              1 Reply Last reply Reply Quote 0
                              • Gyorgy
                                Gyorgy last edited by

                                The crawl runs once a week, so maybe the broken links have been corrected since the last report. Wait for the next report and check if they still appear.

                                PooleyK 1 Reply Last reply Reply Quote 0
                                • 1 / 1
                                • First post
                                  Last post

                                Browse Questions

                                Explore more categories

                                • Moz Tools

                                  Chat with the community about the Moz tools.

                                • SEO Tactics

                                  Discuss the SEO process with fellow marketers

                                • Community

                                  Discuss industry events, jobs, and news!

                                • Digital Marketing

                                  Chat about tactics outside of SEO

                                • Research & Trends

                                  Dive into research and trends in the search industry.

                                • Support

                                  Connect on product support and feature requests.

                                • See all categories

                                Related Questions

                                • whiteonlySEO

                                  Category URL Pagination where URLs don't change between pages

                                  Hello, I am working on an e-commerce site where there are categories with multiple pages. In order to avoid pagination issues I was thinking of using rel=next and rel=prev and cannonical tags. I noticed a site where the URL doesn't change between pages, so whether you're on page 1,2, or 3 of the same category, the URL doesn't change. Would this be a cleaner way of dealing with pagination?

                                  Technical SEO | | whiteonlySEO
                                  0
                                • DA2013

                                  How do I find which pages are being deindexed on a large site?

                                  Is there an easy way or any way to get a list of all deindexed pages? Thanks for reading!

                                  Technical SEO | | DA2013
                                  0
                                • inlinear

                                  Correct linking to the /index of a site and subfolders: what's the best practice? link to: domain.com/ or domain.com/index.html ?

                                  Dear all, starting with my .htaccess file: RewriteEngine On
                                  RewriteCond %{HTTP_HOST} ^www.inlinear.com$ [NC]
                                  RewriteRule ^(.*)$ http://inlinear.com/$1 [R=301,L] RewriteCond %{THE_REQUEST} ^./index.html 
                                  RewriteRule ^(.)index.html$ http://inlinear.com/ [R=301,L] 1. I redirect all URL-requests with www. to the non www-version...
                                  2. all requests with "index.html" will be redirected to "domain.com/" My questions are: A) When linking from a page to my frontpage (home) the best practice is?: "http://domain.com/" the best and NOT: "http://domain.com/index.php" B) When linking to the index of a subfolder "http://domain.com/products/index.php" I should link also to: "http://domain.com/products/" and not put also the index.php..., right? C) When I define the canonical ULR, should I also define it just: "http://domain.com/products/" or in this case I should link to the definite file: "http://domain.com/products**/index.php**" Is A) B) the best practice? and C) ? Thanks for all replies! 🙂
                                  Holger

                                  Technical SEO | | inlinear
                                  0
                                • janc

                                  Footer Links with same anchor text on all pages

                                  We have different websites targeted at the different services our company provides. (e.g. For our document storage services, we have www.ukdocumentstorage.com. For document management, we have www.document-management-solutions.co.uk). If we take the storage site for example, every single page has a link in the footer to our document management site, with the anchor text 'Cleardata Document Management' SEOMoz is telling me that these are seen as external links (as they are on a different URL's), and I'm just clarifying that would this be a major possible factor in the website not ranking highly? How should I rectify this issue?

                                  Technical SEO | | janc
                                  0
                                • gfiedel

                                  Error: Missing Meta Description Tag on pages I can't find in order to correct

                                  This seems silly, but I have errors on blog URLs in our WordPress site that I don't know how to access because they are not in our Dashboard. We are using All in One SEO. The errors are for blog archive dates, authors and just simply 'blog'. Here are samples: http://www.fateyes.com/2012/10/
                                  http://www.fateyes.com/author/gina-fiedel/
                                  http://www.fateyes.com/blog/ Does anyone know how to input descriptions for pages like these?
                                  Thanks!!

                                  Technical SEO | | gfiedel
                                  0
                                • Crumpled_Dog

                                  Can I format my H1 to be smaller than H2's and H3's on the same page?

                                  I would like to create a web design with 12px H1 and for sub headings on the page to be more like 24px. Will search engines see this and dislike it? The reason for doing it is that I want to put a generic page title in the banner, and more poetic headings above the main body. Example: Small H1: Wholesale coffee, online coffee shop and London roastery Large h2: Respect the bean... Thanks
                                  Scott

                                  Technical SEO | | Crumpled_Dog
                                  0
                                • EugeneF

                                  404 crawl errors from "tel:" link?

                                  I am seeing thousands of 404 errors.  Each of the urls is like this: abc.com/abc123/tel:1231231234 Everything is normal about that url except the "/tel:1231231234" these urls are bad with the tel: extension, they are good without it. The only place I can find this character string is on each page we have this code which is used for Iphones and such.  What are we doing wrong? Code: Phone: <a href="[tel:1231231234](tel:7858411943)"> (123) 123-1234a>

                                  Technical SEO | | EugeneF
                                  0
                                • glennfriesen

                                  Does the Referral Traffic from a Link Influence the SEO Value of that Link?

                                  If a link exists, and nobody clicks on it, could it still be valuable for SEO? Say I have 1000 links on 500 sites with Domain Authority ranging from 35 to 80. Let's pretend that 900 of those links generate referral traffic. Let's assume that the remaining 100 links are spread between 10 domains of the 500, but nobody ever clicks on them. Are they still valuable? Should an SEO seek to earn more links like those, even though they don't earn referral traffic? Does Google take referral data into account in evaluating links? 5343313-zelda-rogers-albums-zelda-pictures-duh-what-else-would-they-be-picture3672t-link-looks-so-lonely.jpg Sad%20little%20link.jpg

                                  Technical SEO | | glennfriesen
                                  1

                                Get started with Moz Pro!

                                Unlock the power of advanced SEO tools and data-driven insights.

                                Start my free trial
                                Products
                                • Moz Pro
                                • Moz Local
                                • Moz API
                                • Moz Data
                                • STAT
                                • Product Updates
                                Moz Solutions
                                • SMB Solutions
                                • Agency Solutions
                                • Enterprise Solutions
                                • Digital Marketers
                                Free SEO Tools
                                • Domain Authority Checker
                                • Link Explorer
                                • Keyword Explorer
                                • Competitive Research
                                • Brand Authority Checker
                                • Local Citation Checker
                                • MozBar Extension
                                • MozCast
                                Resources
                                • Blog
                                • SEO Learning Center
                                • Help Hub
                                • Beginner's Guide to SEO
                                • How-to Guides
                                • Moz Academy
                                • API Docs
                                About Moz
                                • About
                                • Team
                                • Careers
                                • Contact
                                Why Moz
                                • Case Studies
                                • Testimonials
                                Get Involved
                                • Become an Affiliate
                                • MozCon
                                • Webinars
                                • Practical Marketer Series
                                • MozPod
                                Connect with us

                                Contact the Help team

                                Join our newsletter
                                Moz logo
                                © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                                • Accessibility
                                • Terms of Use
                                • Privacy

                                Looks like your connection to Moz was lost, please wait while we try to reconnect.