• BBgmoro

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Turn SEO data into actionable content briefs

          Turn SEO data into actionable content briefs

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          Let your business shine with Listings AI

          Let your business shine with Listings AI

          Get found
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Access 20 years of data with flexible pricing
          Moz API

          Access 20 years of data with flexible pricing

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. SEO Tactics
        3. Technical SEO
        4. 404 error - but I can't find any broken links on the referrer pages

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        404 error - but I can't find any broken links on the referrer pages

        Technical SEO
        4
        12
        3642
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • PooleyK
          PooleyK last edited by

          Hi,

          My crawl has diagnosed a client's site with eight 404 errors.

          In my CSV download of the crawl, I have checked the source code of the 'referrer' pages, but can't find where the link to the 404 error page is. Could there be another reason for getting 404 errors?

          Thanks for your help.

          Katharine.

          1 Reply Last reply Reply Quote 0
          • IainReloadMedia
            IainReloadMedia @IainReloadMedia last edited by

            Are you getting any crawl errors in Google Webmaster tools?

            1 Reply Last reply Reply Quote 0
            • PooleyK
              PooleyK @KeriMorgret last edited by

              Thank you. I will do.

              1 Reply Last reply Reply Quote 0
              • KeriMorgret
                KeriMorgret last edited by

                Xenu looks good to me for that page as well. I'd do an-demand crawl for that page/site from http://pro.seomoz.org/tools/crawl-test and if it's still showing up, send an email to [email protected] so we can look and see if there's an error in the crawl software.

                Thanks!

                PooleyK 1 Reply Last reply Reply Quote 1
                • PooleyK
                  PooleyK @IainReloadMedia last edited by

                  Thanks! At least I know I am not going blind! No, the CSV came from SEO Moz's report.

                  1 Reply Last reply Reply Quote 0
                  • IainReloadMedia
                    IainReloadMedia @IainReloadMedia last edited by

                    Hi Sarah,

                    I wasn't able to find errors on that page. Just to confirm the CSV of the crawl, is that coming from Google Webmasters?

                    Iain

                    1 Reply Last reply Reply Quote 0
                    • PooleyK
                      PooleyK @IainReloadMedia last edited by

                      Hi Iain,

                      Thanks for your help. The site was recrawled on the weekend after attempted updates had been made and I downloaded a new CSV. The broken links are still showing and I still can't find where they are on the page?!

                      Screaming Frog has not shown up any errors however.

                      Not sure what else to do! Were you able to see any broken links in the example URLs I posted above?

                      Many thanks,

                      Katharine.

                      1 Reply Last reply Reply Quote 0
                      • IainReloadMedia
                        IainReloadMedia @PooleyK last edited by

                        When was the CSV download of the crawl taken? Have any changes been made to that page since?

                        Did the same 404 show up when you used Screaming Frog?

                        Thanks

                        Iain - Reload Media

                        PooleyK IainReloadMedia 4 Replies Last reply Reply Quote 0
                        • PooleyK
                          PooleyK last edited by

                          I wondered if it would help if I got more specific.

                          For example, this 404 error link

                          http://www.soccer2000.com/store/X10498!ADI/CONDIVO%2B12%2B3/4%2BPANT

                          Is supposedly found on this page:

                          http://www.soccer2000.com/store/cat/APP/APPAREL

                          But I can't find it anywhere - any ideas why?

                          Thanks again.

                          IainReloadMedia 1 Reply Last reply Reply Quote 0
                          • PooleyK
                            PooleyK @Gyorgy last edited by

                            Thanks! Fingers crossed this is what caused it.

                            1 Reply Last reply Reply Quote 0
                            • IainReloadMedia
                              IainReloadMedia last edited by

                              Hi Katherine,

                              Try using Screaming Frog SEO software to crawl you site. That should pick up if you have a incorrect internal links.

                              For external links pointing to none existent pages, try Majestic SEO. It has the largest amount of link data (Sorry Open Site Explorer, but you know it's true).

                              Hope that helps

                              Iain - Reload Media

                              1 Reply Last reply Reply Quote 0
                              • Gyorgy
                                Gyorgy last edited by

                                The crawl runs once a week, so maybe the broken links have been corrected since the last report. Wait for the next report and check if they still appear.

                                PooleyK 1 Reply Last reply Reply Quote 0
                                • 1 / 1
                                • First post
                                  Last post

                                Browse Questions

                                Explore more categories

                                • Moz Tools

                                  Chat with the community about the Moz tools.

                                • SEO Tactics

                                  Discuss the SEO process with fellow marketers

                                • Community

                                  Discuss industry events, jobs, and news!

                                • Digital Marketing

                                  Chat about tactics outside of SEO

                                • Research & Trends

                                  Dive into research and trends in the search industry.

                                • Support

                                  Connect on product support and feature requests.

                                • See all categories

                                Related Questions

                                • webbeemoz

                                  I want to move some pages of my website to a folder and nav menu in those pages should only show inner page links, will it hurt SEO?

                                  seo consulting seo expert seo page treatment

                                  Hi, My website has a few SaaS products, to make my website simple i want to move my website some pages to its specific folder structure , so eg website.com/product1/features
                                  website.com/product1/pricing
                                  website.com/product1/information and same for product2 and so on, the website.com/product1/.. menu will only show the links of product1 and only one link to homepage (possibly in footer). Please share your opinion will it be a good idea, from UI perspective it will be simple , but i am not sure about SEO perspective, please help thanks

                                  Technical SEO | | webbeemoz
                                  1
                                • GhillC

                                  Broken canonical link errors

                                  Hello, Several tools I'm using are returning errors due to "broken canonical links". However, I'm not too sure why is that. Eg.
                                  Page URL: domain.com/page.html?xxxx
                                  Canonical link URL: domain.com/page.html
                                  Returns an error. Any idea why? Am I doing it wrong? Thanks,
                                  G

                                  Technical SEO | | GhillC
                                  1
                                • AliMac26

                                  Duplicate content and 404 errors

                                  I apologize in advance, but I am an SEO novice and my understanding of code is very limited. Moz has issued a lot (several hundred) of duplicate content and 404 error flags on the ecommerce site my company takes care of. For the duplicate content, some of the pages it says are duplicates don't even seem similar to me. additionally, a lot of them are static pages we embed images of size charts that we use as popups on item pages. it says these issues are high priority but how bad is this? Is this just an issue because if a page has similar content the engine spider won't know which one to index? also, what is the best way to handle these urls bringing back 404 errors? I should probably have a developer look at these issues but I wanted to ask the extremely knowledgeable Moz community before I do 🙂

                                  Technical SEO | | AliMac26
                                  0
                                • whiteonlySEO

                                  Category URL Pagination where URLs don't change between pages

                                  Hello, I am working on an e-commerce site where there are categories with multiple pages. In order to avoid pagination issues I was thinking of using rel=next and rel=prev and cannonical tags. I noticed a site where the URL doesn't change between pages, so whether you're on page 1,2, or 3 of the same category, the URL doesn't change. Would this be a cleaner way of dealing with pagination?

                                  Technical SEO | | whiteonlySEO
                                  0
                                • DA2013

                                  How do I find which pages are being deindexed on a large site?

                                  Is there an easy way or any way to get a list of all deindexed pages? Thanks for reading!

                                  Technical SEO | | DA2013
                                  0
                                • franchisesolutions

                                  What is the best way to find missing alt tags on my site (site wide - not page by page)?

                                  I am looking to find all the missing alt tags on my site at once. I have a FF extension that use to do it page by page, but my site is huge and that will take forever. Thanks!!

                                  Technical SEO | | franchisesolutions
                                  1
                                • digitalops

                                  Find broken links in Excel?

                                  Hello, I have a large list of URL's in an excel sheet and I am looking for a way to check them for 404 errors. Please help! Adam

                                  Technical SEO | | digitalops
                                  0
                                • wparlaman

                                  What's the difference between a category page and a content page

                                  Hello, Little confused on this matter. From a website architectural and content stand point, what is the difference between a category page and a content page? So lets say I was going to build a website around tea. My home page would be about tea. My category pages would be: White Tea, Black Tea, Oolong Team and British Tea correct? (  I Would write content for each of these topics on their respective category pages correct?) Then suppose I wrote articles on organic white tea, white tea recipes, how to brew white team etc...( Are these content pages?) Do I think link FROM my category page ( White Tea) to my ( Content pages ie; Organic White Tea, white tea receipes etc) or do I link from my content page to my category page? I hope this makes sense. Thanks, Bill

                                  Technical SEO | | wparlaman
                                  0

                                Get started with Moz Pro!

                                Unlock the power of advanced SEO tools and data-driven insights.

                                Start my free trial
                                Products
                                • Moz Pro
                                • Moz Local
                                • Moz API
                                • Moz Data
                                • STAT
                                • Product Updates
                                Moz Solutions
                                • SMB Solutions
                                • Agency Solutions
                                • Enterprise Solutions
                                • Digital Marketers
                                Free SEO Tools
                                • Domain Authority Checker
                                • Link Explorer
                                • Keyword Explorer
                                • Competitive Research
                                • Brand Authority Checker
                                • Local Citation Checker
                                • MozBar Extension
                                • MozCast
                                Resources
                                • Blog
                                • SEO Learning Center
                                • Help Hub
                                • Beginner's Guide to SEO
                                • How-to Guides
                                • Moz Academy
                                • API Docs
                                About Moz
                                • About
                                • Team
                                • Careers
                                • Contact
                                Why Moz
                                • Case Studies
                                • Testimonials
                                Get Involved
                                • Become an Affiliate
                                • MozCon
                                • Webinars
                                • Practical Marketer Series
                                • MozPod
                                Connect with us

                                Contact the Help team

                                Join our newsletter
                                Moz logo
                                © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                                • Accessibility
                                • Terms of Use
                                • Privacy

                                Looks like your connection to Moz was lost, please wait while we try to reconnect.