Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
404 error - but I can't find any broken links on the referrer pages
-
Hi,
My crawl has diagnosed a client's site with eight 404 errors.
In my CSV download of the crawl, I have checked the source code of the 'referrer' pages, but can't find where the link to the 404 error page is. Could there be another reason for getting 404 errors?
Thanks for your help.
Katharine.
-
Are you getting any crawl errors in Google Webmaster tools?
-
Thank you. I will do.
-
Xenu looks good to me for that page as well. I'd do an-demand crawl for that page/site from http://pro.seomoz.org/tools/crawl-test and if it's still showing up, send an email to [email protected] so we can look and see if there's an error in the crawl software.
Thanks!
-
Thanks! At least I know I am not going blind! No, the CSV came from SEO Moz's report.
-
Hi Sarah,
I wasn't able to find errors on that page. Just to confirm the CSV of the crawl, is that coming from Google Webmasters?
Iain
-
Hi Iain,
Thanks for your help. The site was recrawled on the weekend after attempted updates had been made and I downloaded a new CSV. The broken links are still showing and I still can't find where they are on the page?!
Screaming Frog has not shown up any errors however.
Not sure what else to do! Were you able to see any broken links in the example URLs I posted above?
Many thanks,
Katharine.
-
When was the CSV download of the crawl taken? Have any changes been made to that page since?
Did the same 404 show up when you used Screaming Frog?
Thanks
Iain - Reload Media
-
I wondered if it would help if I got more specific.
For example, this 404 error link
http://www.soccer2000.com/store/X10498!ADI/CONDIVO%2B12%2B3/4%2BPANT
Is supposedly found on this page:
http://www.soccer2000.com/store/cat/APP/APPAREL
But I can't find it anywhere - any ideas why?
Thanks again.
-
Thanks! Fingers crossed this is what caused it.
-
Hi Katherine,
Try using Screaming Frog SEO software to crawl you site. That should pick up if you have a incorrect internal links.
For external links pointing to none existent pages, try Majestic SEO. It has the largest amount of link data (Sorry Open Site Explorer, but you know it's true).
Hope that helps
Iain - Reload Media
-
The crawl runs once a week, so maybe the broken links have been corrected since the last report. Wait for the next report and check if they still appear.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Crawl solutions for landing pages that don't contain a robots.txt file?
My site (www.nomader.com) is currently built on Instapage, which does not offer the ability to add a robots.txt file. I plan to migrate to a Shopify site in the coming months, but for now the Instapage site is my primary website. In the interim, would you suggest that I manually request a Google crawl through the search console tool? If so, how often? Any other suggestions for countering this Meta Noindex issue?
Technical SEO | | Nomader1 -
Google has deindexed a page it thinks is set to 'noindex', but is in fact still set to 'index'
A page on our WordPress powered website has had an error message thrown up in GSC to say it is included in the sitemap but set to 'noindex'. The page has also been removed from Google's search results. Page is https://www.onlinemortgageadvisor.co.uk/bad-credit-mortgages/how-to-get-a-mortgage-with-bad-credit/ Looking at the page code, plus using Screaming Frog and Ahrefs crawlers, the page is very clearly still set to 'index'. The SEO plugin we use has not been changed to 'noindex' the page. I have asked for it to be reindexed via GSC but I'm concerned why Google thinks this page was asked to be noindexed. Can anyone help with this one? Has anyone seen this before, been hit with this recently, got any advice...?
Technical SEO | | d.bird0 -
How to find orphan pages
Hi all, I've been checking these forums for an answer on how to find orphaned pages on my site and I can see a lot of people are saying that I should cross check the my XML sitemap against a Screaming Frog crawl of my site. However, the sitemap is created using Screaming Frog in the first place... (I'm sure this is the case for a lot of people too). Are there any other ways to get a full list of orphaned pages? I assume it would be a developer request but where can I ask them to look / extract? Thanks!
Technical SEO | | KJH-HAC1 -
Getting high priority issue for our xxx.com and xxx.com/home as duplicate pages and duplicate page titles can't seem to find anything that needs to be corrected, what might I be missing?
I am getting high priority issue for our xxx.com and xxx.com/home as reporting both duplicate pages and duplicate page titles on crawl results, I can't seem to find anything that needs to be corrected, what am I be missing? Has anyone else had a similar issue, how was it corrected?
Technical SEO | | tgwebmaster0 -
How do I find which pages are being deindexed on a large site?
Is there an easy way or any way to get a list of all deindexed pages? Thanks for reading!
Technical SEO | | DA20130 -
How to fix broken links?
Hi, I use WordPress CMS with Yoast SEO plugin. I have just found out that my 403 errors increased dramatically. It seems that all my tags below of each post are being broken for some reason. When i click on the tags i get the following massage: **403 Forbidden Request forbidden by administrative rules. ** I assume it has something to do with the configuration within Yoast SEO plugin. Dose anyone know how should i fix that? Thanks, Raviv evsGujA
Technical SEO | | Indiatravelz0 -
404 crawl errors from "tel:" link?
I am seeing thousands of 404 errors. Each of the urls is like this: abc.com/abc123/tel:1231231234 Everything is normal about that url except the "/tel:1231231234" these urls are bad with the tel: extension, they are good without it. The only place I can find this character string is on each page we have this code which is used for Iphones and such. What are we doing wrong? Code: Phone: <a href="[tel:1231231234](tel:7858411943)"> (123) 123-1234a>
Technical SEO | | EugeneF0 -
404 errors on non-existent URLs
Hey guys and gals, First Moz Q&A for me and really looking forward to being part of the community. I hope as my first question this isn't a stupid one but I was just struggling to find any resource that dealt with the issue and am just looking for some general advice. Basically a client has raised a problem with 404 error pages - or the lack thereof- on non-existent URLs on their site; let's say for example: 'greatbeachtowels.com/beach-towels/asdfas' Obviously content never existed on this page so its not like you're saying 'hey, sorry this isn't here anymore'; its more like- 'there was never anything here in the first place'. Currently in this fictitious example typing in 'greatbeachtowels.com/beach-towels/asdfas**'** returns the same content as the 'greatbeachtowels.com/beach-towels' page which I appreciate isn't ideal. What I was wondering is how far do you take this issue- I've seen examples here on the seomoz site where you can edit the URI in a similar manner and it returns the same content as the parent page but with the alternate address. Should 404's be added across all folders on a site in a similar way? How often would this scenario be and issue particularly for internal pages two or three clicks down? I suppose unless someone linked to a page with a misspelled URL... Also would it be worth placing 301 redirects on a small number of common mis-spellings or typos e.g. 'greatbeachtowels.com/beach-towles' to the correct URLs as opposed to just 404s? Many thanks in advance.
Technical SEO | | AJ2340