Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Unsolved Ooops. Our crawlers are unable to access that URL
-
hello
i have enter my site faroush.com but i got an error
Ooops. Our crawlers are unable to access that URL - please check to make sure it is correct
what is problem ? -
I'm encountering the same problem with my website CFMS Bill Status. It seems that both my main website is totally inaccessible to web crawlers. I'm investigated all possible causes such as server configurations, robots.txt restrictions, and security measures. But still haven't found out any clue yet.
-
Have you tried those steps I've suggested earlier? Like checking out settings?
-
Make sure your website can be seen by everyone and isn't blocked by any security settings. Try opening your website from different devices and networks to see if it works. Also, check if your website's settings are stopping search engines from seeing it. Look for any rules that might be blocking search engines in a file called robots.txt. If you find any, make sure they're not stopping search engines from looking at your site.
-
I am getting same error on my website Apne TV
It's been 7 days I am getting same error again and again
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved 403 errors for assets which work fine
Hi,
Moz Tools | | Skites2
I am facing some issue with our moz pro account
We have images stored in a s3 buckets eg: https://assets2.hangrr.com/v7/s3/product/151/beige-derby-cotton-suit-mb-2.jpg
Hundreds of such images show up in link opportunities - Top pages tool - As 403 ... But all these images work fine and show status 200. Can't seem to solve this. Thanks.0 -
Potential traffic
Hi! I am curious what is the Moz equivalent of "potential traffic" metric in Ahrefs? Is there any keyword metric I can check in Moz to receive data on potential traffic rather than only volume? Thanks in advance!
Keyword Research | | Siir0 -
Unsolved No replies from [email protected] - one of our IPs is blocked by Cloudflare so we cannot access Moz Community from there
Hi all,
Product Support | | DanielDL
I am a bit at my wits end trying to get some acknowledgement from MOZ. Have had no replies, no ticket auto-replies, no updates on any of the messages I have sent via the Moz Help Form on the website. Literally nothing. I wanted to avoid having to post publicly, but does anyone know how to raise a "technical problem" ticket with MOZ? [email protected] never replies and the Help Form doesn't generate any kind of ticket. From our main office we get an "Access denied" Error (via Cloudflare) specifically for the Moz Community area. This happened to us in February of this year and has been happening again all through May. After testing ourselves with our IT, we determine that MOZ's Cloudflare account has incorrectly blocked the dedicated IP address specific to the internet connection at our head office. This means that none of our Moz User accounts can access anything related to the Community area in our account when working at the studio. We can only do so when working remotely (ie. some other IP address). This is incredibly frustrating, particularly as we've been on a proper paid MOZ account for many years. And I have sent numerous email requests, messages via the Form, etc., and have never heard back from anyone at all. The problem has been on-going for some time and I guess it is my fault because I tried to politely wait a fair amount of time between each follow-up. Only to realize that, actually, I don't think anyone is monitoring [email protected] or even the Form submissions, or are even looking into the issue for me. Am hoping this message is seen by someone at Moz so they can let me know what is going on please? Guys..... c'mon.....0 -
Difference between urls and referring urls?
Sorry, nit new to this side of SEO We recently discovered we have over 200 critical crawler issues on our site (mainly 4xx) We exported the CSV and it shows both a URL link and a referring URL. Both lead to a 'page not found' so I have two questions? What is the difference between a URL and a referring URL? What is the best practice/how do we fix this issue? Is it one for our web developer? Appreciate the help.
Moz Pro | | ayrutd1 -
Need help understanding search filter URL's and meta tags
Good afternoon Mozzers, One of our clients is a real estate agent and on that site there is a search field that will allow a person to search by filtered categories. Currently, the URL structure makes a new URL for each filter option and in my Moz reports I get the report that there is missing meta data. However, the page is the same the filter options are different so I am at a loss as to how to proper tag our site to optimize those URL's. Can I rel canonical the URL's or alt rel them? I have been looking for a solution for a few days now and like I said I am at a loss of how to properly resolve these warning messages, or if I should even be concerned with the warning messages from Moz (obviously I should be concerned, they are warning messages for a reason). Thank you for your assistance in advance!
Moz Pro | | Highline_Ideas0 -
Moz & Xenu Link Sleuth unable to crawl a website (403 error)
It could be that I am missing something really obvious however we are getting the following error when we try to use the Moz tool on a client website. (I have read through a few posts on 403 errors but none that appear to be the same problem as this) Moz Result Title 403 : Error Meta Description 403 Forbidden Meta Robots_Not present/empty_ Meta Refresh_Not present/empty_ Xenu Link Sleuth Result Broken links, ordered by link: error code: 403 (forbidden request), linked from page(s): Thanks in advance!
Moz Pro | | ZaddleMarketing0 -
SEO Web Crawler IP addresses
What are the IP addresses for the SEO Web Crawler? There is a firewall on my clients website before it goes live, I would like to crawl the site before it goes live, but need to provide the web crawlers IP addreses. Thank you for your time
Moz Pro | | sfchronicle1 -
Batch lookup domain authority on list of URL's?
I found this site the describes how to use excel to batch lookup url's using seomoz api. The only problem is the seomoz api times out and returns 1 if I try dragging the formula down the cells which leaves me copying, waiting 5 seconds and copying again. This is basically as slow as manually looking up each url. Does anyone know a workaround?
Moz Pro | | SirSud1
