Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Unsolved Ooops. Our crawlers are unable to access that URL
-
hello
i have enter my site faroush.com but i got an error
Ooops. Our crawlers are unable to access that URL - please check to make sure it is correct
what is problem ? -
I'm encountering the same problem with my website CFMS Bill Status. It seems that both my main website is totally inaccessible to web crawlers. I'm investigated all possible causes such as server configurations, robots.txt restrictions, and security measures. But still haven't found out any clue yet.
-
Have you tried those steps I've suggested earlier? Like checking out settings?
-
Make sure your website can be seen by everyone and isn't blocked by any security settings. Try opening your website from different devices and networks to see if it works. Also, check if your website's settings are stopping search engines from seeing it. Look for any rules that might be blocking search engines in a file called robots.txt. If you find any, make sure they're not stopping search engines from looking at your site.
-
I am getting same error on my website Apne TV
It's been 7 days I am getting same error again and again
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Link Tracking List Error
"I have been maintaining 5 directories of backlinks in the 'Link Tracking List' section for several months. However, I am unable to locate any of these links at this time. Additionally, the link from my MOZ profile is currently broken and redirects to an error page, no to Elche Se Mueve. Given the premium pricing of MOZ's services, these persistent errors are unacceptable."
Moz Pro | | Alberto D.0 -
Unsolved 403 errors for assets which work fine
Hi,
Moz Tools | | Skites2
I am facing some issue with our moz pro account
We have images stored in a s3 buckets eg: https://assets2.hangrr.com/v7/s3/product/151/beige-derby-cotton-suit-mb-2.jpg
Hundreds of such images show up in link opportunities - Top pages tool - As 403 ... But all these images work fine and show status 200. Can't seem to solve this. Thanks.0 -
Unsolved No replies from [email protected] - one of our IPs is blocked by Cloudflare so we cannot access Moz Community from there
Hi all,
Product Support | | DanielDL
I am a bit at my wits end trying to get some acknowledgement from MOZ. Have had no replies, no ticket auto-replies, no updates on any of the messages I have sent via the Moz Help Form on the website. Literally nothing. I wanted to avoid having to post publicly, but does anyone know how to raise a "technical problem" ticket with MOZ? [email protected] never replies and the Help Form doesn't generate any kind of ticket. From our main office we get an "Access denied" Error (via Cloudflare) specifically for the Moz Community area. This happened to us in February of this year and has been happening again all through May. After testing ourselves with our IT, we determine that MOZ's Cloudflare account has incorrectly blocked the dedicated IP address specific to the internet connection at our head office. This means that none of our Moz User accounts can access anything related to the Community area in our account when working at the studio. We can only do so when working remotely (ie. some other IP address). This is incredibly frustrating, particularly as we've been on a proper paid MOZ account for many years. And I have sent numerous email requests, messages via the Form, etc., and have never heard back from anyone at all. The problem has been on-going for some time and I guess it is my fault because I tried to politely wait a fair amount of time between each follow-up. Only to realize that, actually, I don't think anyone is monitoring [email protected] or even the Form submissions, or are even looking into the issue for me. Am hoping this message is seen by someone at Moz so they can let me know what is going on please? Guys..... c'mon.....0 -
Moz-Specific 404 Errors Jumped with URLs that don't exist
Hello, I'm going to try and be as specific as possible concerning this weird issue, but I'd rather not say specific info about the site unless you think it's pertinent. So to summarize, we have a website that's owned by a company that is a division of another company. For reference, we'll say that: OURSITE.com is owned by COMPANY1 which is owned by AGENCY1 This morning, we got about 7,000 new errors in MOZ only (these errors are not in Search Console) for URLs with the company name or the agency name at the end of the url. So, let's say one post is: OURSITE.com/the-article/ This morning we have an error in MOZ for URLs OURSITE.com/the-article/COMPANY1 OURSITE.com/the-article/AGENCY1 x 7000+ articles we have created. Every single post ever created is now an error in MOZ because of these two URL additions that seem to come out of nowhere. These URLs are not in our Sitemaps, they are not in Google... They simply don't exist and yet MOZ created an an error with them. Unless they exist and I don't see them. Obviously there's a link to each company and agency site on the site in the about us section, but that's it.
Moz Pro | | CJolicoeur0 -
Crawlers crawl weird long urls
I did a crawl start for the first time and i get many errors, but the weird fact is that the crawler tracks duplicate long, not existing urls. For example (to be clear): there is a page: www.website.com/dogs/dog.html but then it is continuing crawling:
Moz Pro | | r.nijkamp
www.website.com/dogs/dog.html
www.website.com/dogs/dogs/dog.html
www.website.com/dogs/dogs/dogs/dog.html
www.website.com/dogs/dogs/dogs/dogs/dog.html
www.website.com/dogs/dogs/dogs/dogs/dogs/dog.html what can I do about this? Screaming Frog gave me the same issue, so I know it's something with my website0 -
What user agent is used by SEOMOZ crawler?
We have a pretty tight robots.txt file in place to only allow the major search engines. I do not want to block SEOMOZ.ORG from being able to crawl the site so I want to make sure the user agent is open.
Moz Pro | | eseider0 -
SEO Web Crawler IP addresses
What are the IP addresses for the SEO Web Crawler? There is a firewall on my clients website before it goes live, I would like to crawl the site before it goes live, but need to provide the web crawlers IP addreses. Thank you for your time
Moz Pro | | sfchronicle1