Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Subdomain 403 error
-
Hi Everyone,
A crawler from our SEO tool detects a 403 error from a link from our main domain to a a couple of subdomains. However, these subdomains are perfect accessibly. What could be the problem? Is this error caused by the server, the crawlbot or something else?
I would love to hear your thoughts.
Jens -
no at all
-
Hi Roman,
Thanks for your answer!
It's a commercial tool.
I checked the robots.txt file and .htaccess, but didn't saw any problems.
As you say, the problem can just be caused by the user-agent.If so, this will not affect my SEO efforts, right?
-
Which tool are you using is this a custom tool or commercial tool such as Screamingfrog?
-
These are all for client errors. That means the page wasn’t found and something is wrong with the request. Whatever is happening though, the issue is typically on the client side:
403: Forbidden, So In your case, the first place that you need to check is your .htaccess and your Robots.txt file and make sure that they are not blocking any crawler or at least the crawler of your tools.
For example, some Hosting providers block all the crawlers that are not Google or Bing to save resources. So is usual that Roger (Moz Crawler) has problems to crawl a page that is blocked on the server side. Usually, Moz, Ahrefs, Semrush has this kind of problem so in summary
- Make sure your .htaccess and your Robots.txt is not blocking your crawler
- Make sure your hosting is not blocking your crawler
- If all the above does not work try to modify the user-agent of your tool
Hope this info helps you with your problem
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Google Search Console Still Reporting Errors After Fixes
Hello, I'm working on a website that was too bloated with content. We deleted many pages and set up redirects to newer pages. We also resolved an unreasonable amount of 400 errors on the site. I also removed several ancient sitemaps that listed content deleted years ago that Google was crawling. According to Moz and Screaming Frog, these errors have been resolved. We've submitted the fixes for validation in GSC, but the validation repeatedly fails. What could be going on here? How can we resolve these error in GSC.
Technical SEO | | tif-swedensky0 -
Sitemap error in Webmaster tools - 409 error (conflict)
Hey guys, I'm getting this weird error when I submit my sitemap to Google. It says I'm getting a 409 error in my post-sitemap.xml file (https://cleargear.com/post-sitemap.xml). But when I check it, it looks totally fine. I am using YoastSEO to generate the sitemap.xml file. Has anyone else experienced this? Is this a big deal? If so, Does anyone know how to fix? Thanks EwTswL4
Technical SEO | | Extima-Christian0 -
Error report in Bing Evaluated size of HTML....
Hi Whilst checking Bing's SEO analyser I got this error message for our page www.tidy-books.co.uk/childrens-bookcases "Evaluated size of HTML is estimated to be over 125 KB and risks not being fully cached. (Issue marker for this rule is not visible in the current view)" Just wondering what needs to be done about it and what it actually means? Thanks
Technical SEO | | tidybooks0 -
How do I fix Title Element Too Long (> 70 Characters) errors?
I have read through other postings about this issue, but since I have over 400 of these errors I am interested in seeing how to fix this issue quickly. Does anyone have a ideas or suggetions? Thanks, Lisa
Technical SEO | | lisarein0 -
429 Errors?
I have over 500,000 429 errors in webmaster tools. Do I need to be concerned about these errors?
Technical SEO | | TheKrazyCouponLady0 -
Are 404 Errors a bad thing?
Good Morning... I am trying to clean up my e-commerce site and i created a lot of new categories for my parts... I've made the old category pages (which have had their content removed) "hidden" to anyone who visits the site and starts browsing. The only way you could get to those "hidden" pages is either by knowing the URLS that I used to use or if for some reason one of them is spidering in Google. Since I'm trying to clean up the site and get rid of any duplicate content issues, would i be better served by adding those "hidden" pages that don't have much or any content to the Robots.txt file or should i just De-activate them so now even if you type the old URL you will get a 404 page... In this case, are 404 pages bad? You're typically not going to find those pages in the SERPS so the only way you'd land on these 404 pages is to know the old url i was using that has been disabled. Please let me know if you guys think i should be 404'ing them or adding them to Robots.txt Thanks
Technical SEO | | Prime850 -
Best geotargeting strategy: Subdomains or subfolders or country specific domain
How have the relatively recent changes in how G perceives subdomains changed the best route to onsite geotargeting i.e. not building out new country specific sites on country specific and hosted domains and instead developing sub-domains or sub-folders and geo-targeting those via webmaster tools ? In other words, given the recent change in G perception, are sub-domains now a better option than a sub-folder or is there not much in it ? Also if client has a .co.uk and they want to geo-target say France, is the sub-domain/sub-folder route still an option or is the .co.uk still too UK specific, and these options would only work using a .com ? In other words can sites on country specific domains (.co.uk , .fr, .de etc etc) use sub-folders or domains to geo-target other countries or do they have no option other than to develop new country specific (domains/hosting/language) websites ? Any thoughts regarding current best practice in this regard much appreciated. I have seen last Febs WBF which covers geotargeting in depth but the way google perceives subdomains has changed since then Many Thanks Dan
Technical SEO | | Dan-Lawrence0 -
Robots.txt file getting a 500 error - is this a problem?
Hello all! While doing some routine health checks on a few of our client sites, I spotted that a new client of ours - who's website was not designed built by us - is returning a 500 internal server error when I try to look at the robots.txt file. As we don't host / maintain their site, I would have to go through their head office to get this changed, which isn't a problem but I just wanted to check whether this error will actually be having a negative effect on their site / whether there's a benefit to getting this changed? Thanks in advance!
Technical SEO | | themegroup0