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Google My Business -Choosing Multiple Categories
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Hi friends,
I'm trying to work out what would the practice be for a business who is operating in different categories in terms of displaying those categories in Google My Business account. We have a client who is supplying both catering and cleaning products (both categories are core). In this case, listing those two categories in GMB would be alright or should I expect a negative impact on results related to both categories as we have chosen multiple categories?
Any advice would be appreciated greatly!
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Hi Joe,
Thanks for your reply and your suggestions. I don't think that we are allowed to choose the first option -creating multiple GMB profiles for a business as there is only one business but supplying different products. I believe this can cause a penalty.
I'm going to confirm the second option with the GMB support and update here as well so maybe can help any other person facing the same issue.
Have a nice week!
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Hi, why not have 2 GMB profiles as they appear to have 2 distinct offerings.
If you must use one GMB profile then I don't see any issues applying 2 different categories, as long as they accurately reflect the company.
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