• esmeralda-LT82Li
        All notifications
        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Track your brand’s footprint in AI search
          Moz Pro

          Track your brand’s footprint in AI search

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          Let your business shine with Listings AI

          Let your business shine with Listings AI

          Get found
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Access 20 years of data with flexible pricing
          Moz API

          Access 20 years of data with flexible pricing

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. SEO and Digital Marketing Forum
        2. Categories
        3. SEO Tactics
        4. Intermediate & Advanced SEO
        5. My website hasn't been cached for over a month. Can anyone tell me why?
        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        My website hasn't been cached for over a month. Can anyone tell me why?

        Intermediate & Advanced SEO
        7 3 2.0k
        • Watching
          Notify me of new replies.
          Show question in unread.
        • Not Watching
          Do not notify me of new replies.
          Show question in unread if category is not ignored.
        • Ignoring
          Do not notify me of new replies.
          Do not show question in unread.
        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with topic management privileges can see it.
        • SEOAndy
          SEOAndy last edited by

          I have been working on an eCommerce site www.fuchia.co.uk.

          I have asked an earlier question about how to get it working and ranking and I took on board what people said (such as optimising product pages etc...) and I think i'm getting there.

          The problem I have now is that Google hasn't indexed my site in over a month and the homepage cache is 404'ing when I check it on Google. At the moment there is a problem with the site being live for both WWW and non-WWW versions, i have told google in Webmaster what preferred domain to use and will also be getting developers to do 301 to the preferred domain. Would this be the problem stopping Google properly indexing me? also I'm only having around 30 pages of 137 indexed from the last crawl.

          Can anyone tell me or suggest why my site hasn't been indexed in such a long time?

          Thanks

          1 Reply Last reply Reply Quote 0
          • SEOAndy
            SEOAndy @MattAntonino last edited by

            Fair point about the Sitemap. Thanks a lot, I'll take these on board and see what happens from there.

            Thanks,

            1 Reply Last reply Reply Quote 0
            • MattAntonino
              MattAntonino last edited by

              Cache won't be built or updated overnight so sometimes the first few caches are a waiting game.  How long has this site been live?  If it's fairly new, what you're experiencing is common.  If it's an older site and you recently started changing a lot of the technical stuff - redirecting, canonicals, etc. it may just take a little while to settle in.

              The other major recommendation I would give you is to change your sitemap "change frequency" to be slightly more accurate.  Does this page http://www.fuchia.co.uk/products/clothing/dresses/dog-tooth-print-dress.aspx  really change "daily"?   By having daily on every page you aren't helping Google prioritize their crawl, which means you may get a cache for your dog tooth print dress before you get a new cache for your main page.

              So I would fix that, resubmit sitemap and then it's a waiting game.  Could be a week, could be two, I've seen it go almost a month but not if you use G+.

              SEOAndy 1 Reply Last reply Reply Quote 0
              • SEOAndy
                SEOAndy @MattAntonino last edited by

                Hi Matt,

                I used ping device and it's pinging fine.

                I will work on the Google+ suggestion.

                I have resubumitted a Sitemap for both fuchia.co.uk and www.fuchia.co.uk as I verified ownership of both to allow me set preferred domain. I submitted one this morning, so maybe that will help. But we will see.

                It seems like the main priority at the moment is getting everything redirected and canonicalised and see if that helps anything.

                1 Reply Last reply Reply Quote 0
                • SEOAndy
                  SEOAndy @SanketPatel last edited by

                  Hi Sanket,

                  The site has been live for around 3 months I would say.

                  1 Reply Last reply Reply Quote 0
                  • MattAntonino
                    MattAntonino last edited by

                    I've found that if you manually ping Google, they often update their cache at the same time.

                    Google doesn't have a cache for either cache: www.fuchia.co.uk. or cache: fuchia.co.uk. so I don't think it's a canonical issue.

                    I would suggest a few things:

                    1. Use PingDevice http://www.pingdevice.com/

                    2. Put your main domain in a Google Plus post every now and then.

                    3. Resubmit a sitemap.  Usually this gets you crawled fairly quickly and possibly updates your cache.

                    SEOAndy 1 Reply Last reply Reply Quote 0
                    • SanketPatel
                      SanketPatel last edited by

                      Hi,

                      Your site is open with or without WWW so it is major problem you have to do proper 301 redirect in .htaccess file. Need to implement rel=canonical into your site i did not find that code.  I see 243 pages are indexed of your site by google.  can i  know about the domain edge of your site?? when you have live this site?

                      SEOAndy 1 Reply Last reply Reply Quote 0
                      • 1 / 1
                      • First post
                        Last post

                      Explore more categories

                      • Moz Tools

                        Chat with the community about the Moz tools.

                        Getting Started
                        Moz Pro
                        Moz Local
                        Moz Bar
                        API
                        What's New

                      • SEO Tactics

                        Discuss the SEO process with fellow marketers

                        Content Development
                        Competitive Research
                        Keyword Research
                        Link Building
                        On-Page Optimization
                        Technical SEO
                        Reporting & Analytics
                        Intermediate & Advanced SEO
                        Image & Video Optimization
                        International SEO
                        Local SEO

                      • Community

                        Discuss industry events, jobs, and news!

                        Moz Blog
                        Moz News
                        Industry News
                        Jobs and Opportunities
                        SEO Learn Center
                        Whiteboard Friday

                      • Digital Marketing

                        Chat about tactics outside of SEO

                        Affiliate Marketing
                        Branding
                        Conversion Rate Optimization
                        Web Design
                        Paid Search Marketing
                        Social Media

                      • Research & Trends

                        Dive into research and trends in the search industry.

                        SERP Trends
                        Search Behavior
                        Algorithm Updates
                        White Hat / Black Hat SEO
                        Other SEO Tools

                      • Support

                        Connect on product support and feature requests.

                        Product Support
                        Feature Requests
                        Participate in User Research

                      • See all categories

                      • Why some websites can rank the keywords they don't have in the page?
                        Raymondlee
                        Raymondlee
                        0
                        6
                        1.1k

                      • Can't crawl website with Screaming frog... what is wrong?
                        McTaggart
                        McTaggart
                        0
                        3
                        5.4k

                      Get started with Moz Pro!

                      Unlock the power of advanced SEO tools and data-driven insights.

                      Start my free trial
                      Products
                      • Moz Pro
                      • Moz Local
                      • Moz API
                      • Moz Data
                      • STAT
                      • Product Updates
                      Moz Solutions
                      • SMB Solutions
                      • Agency Solutions
                      • Enterprise Solutions
                      • Digital Marketers
                      Free SEO Tools
                      • Domain Authority Checker
                      • Link Explorer
                      • Keyword Explorer
                      • Competitive Research
                      • Brand Authority Checker
                      • Local Citation Checker
                      • MozBar Extension
                      • MozCast
                      Resources
                      • Blog
                      • SEO Learning Center
                      • Help Hub
                      • Beginner's Guide to SEO
                      • How-to Guides
                      • Moz Academy
                      • API Docs
                      About Moz
                      • About
                      • Team
                      • Careers
                      • Contact
                      Why Moz
                      • Case Studies
                      • Testimonials
                      Get Involved
                      • Become an Affiliate
                      • MozCon
                      • Webinars
                      • Practical Marketer Series
                      • MozPod
                      Connect with us

                      Contact the Help team

                      Join our newsletter
                      Moz logo
                      © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                      • Accessibility
                      • Terms of Use
                      • Privacy

                      Looks like your connection to Moz was lost, please wait while we try to reconnect.