• majorAlexa

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Let your business shine with Listings AI
          Moz Local

          Let your business shine with Listings AI

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          NEW Keyword Suggestions by Topic
          Moz Pro

          NEW Keyword Suggestions by Topic

          Learn more
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Unlock flexible pricing & new endpoints
          Moz API

          Unlock flexible pricing & new endpoints

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. Digital Marketing
        3. Social Media
        4. Why can't anyone check in on my Facebook Page?

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        Why can't anyone check in on my Facebook Page?

        Social Media
        3
        15
        47765
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • cathibanks
          cathibanks last edited by

          Once upon a time, we were able to check in at our office on Facebook.  Then, one day, we just...couldn't.

          I didn't (at least intentionally) change any settings on the page.  I can't seem to even find a setting for this.  What happened, and how do I fix it?

          Thank you so much in advance.

          (Edited to include the Facebook URL) https://www.facebook.com/LegacyTravel

          1 Reply Last reply Reply Quote 0
          • EricaMcGillivray
            EricaMcGillivray @cathibanks last edited by

            Yay!!! 😄

            1 Reply Last reply Reply Quote 0
            • cathibanks
              cathibanks @EricaMcGillivray last edited by

              Guess what!!??  I can check in at my business now!

              THANK YOU TIMES ONE MILLION.

              EricaMcGillivray 1 Reply Last reply Reply Quote 1
              • cathibanks
                cathibanks @EricaMcGillivray last edited by

                Well phooey phooey phooey.

                I mean, we pay so much for Facebook...oh..wait...

                Well, thank you so much for your help.

                1 Reply Last reply Reply Quote 0
                • EricaMcGillivray
                  EricaMcGillivray @cathibanks last edited by

                  Hrm. That's very odd since you changed your business stuff, it's not showing on your page as changed. Unfortunately, I'm not sure what exactly is going on. It looks like to me -- from reading Facebook's dev forums -- that you're not the only one with this problem and that Facebook itself hasn't come out with a solution or answered anyone's questions. I'll poke around some more and keep my eye out, but unfortunately, I'm not really sure how to fix this.

                  cathibanks 2 Replies Last reply Reply Quote 0
                  • cathibanks
                    cathibanks @EricaMcGillivray last edited by

                    Did you see the image I posted yesterday?

                    EricaMcGillivray 1 Reply Last reply Reply Quote 0
                    • cathibanks
                      cathibanks @EricaMcGillivray last edited by

                      I did too!  Attached please find the image where I do have us as a local business.

                      Legacy%20Travel.png

                      1 Reply Last reply Reply Quote 0
                      • EricaMcGillivray
                        EricaMcGillivray @cathibanks last edited by

                        So I'm still seeing your category as "Travel & Transportation" not "Local Business." I've attached a screenshot of where you need to make it a "Local Business" in the categories in settings in order to enable check-in functionality.

                        qdVOii6

                        cathibanks 2 Replies Last reply Reply Quote 1
                        • cathibanks
                          cathibanks @EricaMcGillivray last edited by

                          So far I still can't check in.  Do you think I did it correctly?

                          EricaMcGillivray 1 Reply Last reply Reply Quote 0
                          • EricaMcGillivray
                            EricaMcGillivray @cathibanks last edited by

                            You're welcome. Let me know how it goes! 😄

                            cathibanks 1 Reply Last reply Reply Quote 0
                            • cathibanks
                              cathibanks @EricaMcGillivray last edited by

                              Ooh, thank you so much!  I changed it.  I'm going to leave this question open until I get the ability to check in again.

                              THANK YOU THANK YOU THANK YOU

                              EricaMcGillivray 1 Reply Last reply Reply Quote 0
                              • EricaMcGillivray
                                EricaMcGillivray last edited by

                                In order to have check-ins on Facebook, you must have the category of your page listed as a "local business." Currently, it's set at "Travel & Transportation." I'm not sure how long it takes once you switch it over to get back the check-in ability.

                                cathibanks 1 Reply Last reply Reply Quote 1
                                • cathibanks
                                  cathibanks last edited by

                                  Does anyone have any ideas on this?

                                  1 Reply Last reply Reply Quote 0
                                  • cathibanks
                                    cathibanks @benjaminmarcinc last edited by

                                    Hmmmm, I'm not aware of an update that we haven't done.  We did change our address, but this problem started MONTHS before we moved.

                                    I edited the original question to include the url.  It is https://www.facebook.com/LegacyTravel

                                    Sorry, I should have included it to start with!

                                    1 Reply Last reply Reply Quote 0
                                    • benjaminmarcinc
                                      benjaminmarcinc last edited by

                                      Did you upgrade or not upgrade your page, i believe Facebook went through an update a while back, maybe you missed it? Did you change your address? can you leave the url in here so we can look?

                                      cathibanks 1 Reply Last reply Reply Quote 0
                                      • 1 / 1
                                      • First post
                                        Last post

                                      Browse Questions

                                      Explore more categories

                                      • Moz Tools

                                        Chat with the community about the Moz tools.

                                      • SEO Tactics

                                        Discuss the SEO process with fellow marketers

                                      • Community

                                        Discuss industry events, jobs, and news!

                                      • Digital Marketing

                                        Chat about tactics outside of SEO

                                      • Research & Trends

                                        Dive into research and trends in the search industry.

                                      • Support

                                        Connect on product support and feature requests.

                                      • See all categories

                                      Related Questions

                                      • lowzy

                                        How can we use tonsil grading scale?

                                        tonsil grading scale

                                        I search for how we can use tonsil grading scale for determining tonsil size and choose the proper treatment

                                        Social Media | | lowzy
                                        0
                                      • Interdisplay

                                        How do I quickly check which keywords Google index YouTube videos for on first page?

                                        I'd like to create YouTube videos since they can be a good way to rank for certain keywords. So I'd like to find a way to QUICKLY know which of the thousands of keywords I have are most likely to result in a first page result for my video. Is there a tool or technique you can recommend for quickly identifying the keywords I should target?

                                        Social Media | | Interdisplay
                                        0
                                      • Atomicx

                                        Videos perform poorly on facebook...why?

                                        I have a facebook page with 42,000 Real fans. Images, screenshots, links, questions, etc all perform well. But videos get 0 interaction. If I get 5 likes that is saying something. Why would facebook not send out my videos to people? Is there a way to increase them? It is very frustrating to post our youtube videos to get no response. My fans are most 13-30 yr old gamers, so videos should be right up their alley.

                                        Social Media | | Atomicx
                                        0
                                      • ocelot

                                        Tool like Followerwonk for Facebook?

                                        Hi For Twitter using Followerwonk you can gauge the influence on what a person/brand is using a tool like Follwerwonk helping you find the most influential twitter users based on a number of metrics.  But is there a similar tool for Facebook which shows which brands/companies Facebook sites have the most influence.  Or is the best way to gauge this is just on their number of likes? which is not really accurate

                                        Social Media | | ocelot
                                        0
                                      • JonsonSwartz

                                        How can I track on my facebook page shared links without using short url redirect service?

                                        Hi, I wondering how can I track and analyze on all my shared links in my facebook business page without using short url redirect service like: “Tiny” url or “bitly”? Thanks in advance.

                                        Social Media | | JonsonSwartz
                                        0
                                      • zedisdead

                                        How can I go from PR3 to PR4 ?

                                        Hi guys ! I'm a one guy army here trying to get my website rank from PR3 to PR4. I have really great content (the website is an industry standard) that's about 80 pages. I currently rank PR3 (find my stats down there). Anyone have an idea on an action plan to get to the next level ? I don't have a budget, I just have manpower (more or less 1h seo everyday + one day a week to write content). Thanks ! | Domain Authority | 30 |
                                        | Domain MozRank | 3.73 |
                                        | Domain MozTrust | 3.92 |
                                        | External Followed Links | 709 |
                                        | Total External Links | 888 |
                                        | Total Links | 5,356 |
                                        | Followed Linking Root Domains | 46 |
                                        | Total Linking Root Domains | 60 |
                                        | Linking C-Blocks | 49 |

                                        Social Media | | zedisdead
                                        0
                                      • RobertHill

                                        Are links from Pinterest 'do follow'/do they have any SEO benefit?

                                        Afternoon all, I know there is a question about Pinterest that was asked in February but I guess it was a fairly new beast then and people were still unsure about its use for marketing/SEO etc. I run an events business and on our Pinterest profile I tend to pin random stuff I find on the net, themes we are running (directly from our website) and other Pinterest users. I have received several 're-pins' and people are really starting to follow us now. What I am keen to know is whether or not having lots of followers/re-pins on Pinterest has the same effectiveness from an SEO perspective as having lots of Facebook/Twitter/Google+ followers and whether or not these re-pins are 'do follow' links or have any SEO benefit whatsoever? Many thanks Rob ps: Pinterest page is http://pinterest.com/eventa/ , if anyone has any tips on how to better utilize this then that would also be greatly appreciated 🙂

                                        Social Media | | RobertHill
                                        0
                                      • pwpaneuro

                                        How can you bulk search by email for social networks?

                                        Hello Everyone! We're trying to launch a Social Media campaign for our website and in order to reach more people and follow/invite them to our social profiles we thought of finding them by their email addresses (i read a post somewhere - maybe seomoz, maybe not can't remember). Can anyone suggest a tool or best way of researching ~20.000 email addresses to find out / filter what social networks have this email registered? Much appreciated! Alex

                                        Social Media | | pwpaneuro
                                        0

                                      Get started with Moz Pro!

                                      Unlock the power of advanced SEO tools and data-driven insights.

                                      Start my free trial
                                      Products
                                      • Moz Pro
                                      • Moz Local
                                      • Moz API
                                      • Moz Data
                                      • STAT
                                      • Product Updates
                                      Moz Solutions
                                      • SMB Solutions
                                      • Agency Solutions
                                      • Enterprise Solutions
                                      • Digital Marketers
                                      Free SEO Tools
                                      • Domain Authority Checker
                                      • Link Explorer
                                      • Keyword Explorer
                                      • Competitive Research
                                      • Brand Authority Checker
                                      • Local Citation Checker
                                      • MozBar Extension
                                      • MozCast
                                      Resources
                                      • Blog
                                      • SEO Learning Center
                                      • Help Hub
                                      • Beginner's Guide to SEO
                                      • How-to Guides
                                      • Moz Academy
                                      • API Docs
                                      About Moz
                                      • About
                                      • Team
                                      • Careers
                                      • Contact
                                      Why Moz
                                      • Case Studies
                                      • Testimonials
                                      Get Involved
                                      • Become an Affiliate
                                      • MozCon
                                      • Webinars
                                      • Practical Marketer Series
                                      • MozPod
                                      Connect with us

                                      Contact the Help team

                                      Join our newsletter
                                      Moz logo
                                      © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                                      • Accessibility
                                      • Terms of Use
                                      • Privacy

                                      Looks like your connection to Moz was lost, please wait while we try to reconnect.