Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
404 error - but I can't find any broken links on the referrer pages
-
Hi,
My crawl has diagnosed a client's site with eight 404 errors.
In my CSV download of the crawl, I have checked the source code of the 'referrer' pages, but can't find where the link to the 404 error page is. Could there be another reason for getting 404 errors?
Thanks for your help.
Katharine.
-
Are you getting any crawl errors in Google Webmaster tools?
-
Thank you. I will do.
-
Xenu looks good to me for that page as well. I'd do an-demand crawl for that page/site from http://pro.seomoz.org/tools/crawl-test and if it's still showing up, send an email to [email protected] so we can look and see if there's an error in the crawl software.
Thanks!
-
Thanks! At least I know I am not going blind! No, the CSV came from SEO Moz's report.
-
Hi Sarah,
I wasn't able to find errors on that page. Just to confirm the CSV of the crawl, is that coming from Google Webmasters?
Iain
-
Hi Iain,
Thanks for your help. The site was recrawled on the weekend after attempted updates had been made and I downloaded a new CSV. The broken links are still showing and I still can't find where they are on the page?!
Screaming Frog has not shown up any errors however.
Not sure what else to do! Were you able to see any broken links in the example URLs I posted above?
Many thanks,
Katharine.
-
When was the CSV download of the crawl taken? Have any changes been made to that page since?
Did the same 404 show up when you used Screaming Frog?
Thanks
Iain - Reload Media
-
I wondered if it would help if I got more specific.
For example, this 404 error link
http://www.soccer2000.com/store/X10498!ADI/CONDIVO%2B12%2B3/4%2BPANT
Is supposedly found on this page:
http://www.soccer2000.com/store/cat/APP/APPAREL
But I can't find it anywhere - any ideas why?
Thanks again.
-
Thanks! Fingers crossed this is what caused it.
-
Hi Katherine,
Try using Screaming Frog SEO software to crawl you site. That should pick up if you have a incorrect internal links.
For external links pointing to none existent pages, try Majestic SEO. It has the largest amount of link data (Sorry Open Site Explorer, but you know it's true).
Hope that helps
Iain - Reload Media
-
The crawl runs once a week, so maybe the broken links have been corrected since the last report. Wait for the next report and check if they still appear.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google has deindexed a page it thinks is set to 'noindex', but is in fact still set to 'index'
A page on our WordPress powered website has had an error message thrown up in GSC to say it is included in the sitemap but set to 'noindex'. The page has also been removed from Google's search results. Page is https://www.onlinemortgageadvisor.co.uk/bad-credit-mortgages/how-to-get-a-mortgage-with-bad-credit/ Looking at the page code, plus using Screaming Frog and Ahrefs crawlers, the page is very clearly still set to 'index'. The SEO plugin we use has not been changed to 'noindex' the page. I have asked for it to be reindexed via GSC but I'm concerned why Google thinks this page was asked to be noindexed. Can anyone help with this one? Has anyone seen this before, been hit with this recently, got any advice...?
Technical SEO | | d.bird0 -
Cookies disabled pointing to a 404 page
Hi mozzers, I am running an audit and disabled cookies on our homepage for testing purposes, this pointed to a 404 http response? I tried on other pages and they were loading correctly. I assume this is not normal? Why this is happening? and could this harm the site's SEO? Thanks!
Technical SEO | | Taysir0 -
Trying to find all internal links to a specific page (without index)
Hi guys -- Still waiting on Moz to index a page of mine. We launched a new site over two months ago. In the meantime, I really just need a list of internal links to a specific page because I want to change its URL. Does anybody know how to find that list (of internal links to 1 of my pages) without the Moz index? I appreciate the help!
Technical SEO | | marchexmarketingmcc1 -
Updating inbound links vs. 301 redirecting the page they link to
Hi everyone, I'm preparing myself for a website redesign and finding conflicting information about inbound links and 301 redirects. If I have a URL (we'll say website.com/website) that is linked to by outside sources, should I get those outside sources to update their links when I change the URL to website.com/webpage? Or is it just as effective from a link juice perspective to simply 301 redirect the old page to the new page? Are there any other implications to this choice that I may want to consider? Thanks!
Technical SEO | | Liggins0 -
Ok to internally link to pages with NOINDEX?
I manage a directory site with hundreds of thousands of indexed pages. I want to remove a significant number of these pages from the index using NOINDEX and have 2 questions about this: 1. Is NOINDEX the most effective way to remove large numbers of pages from Google's index? 2. The IA of our site means that we will have thousands of internal links pointing to these noindexed pages if we make this change. Is it a problem to link to pages with a noindex directive on them? Thanks in advance for all responses.
Technical SEO | | OMGPyrmont0 -
How Does Google's "index" find the location of pages in the "page directory" to return?
This is my understanding of how Google's search works, and I am unsure about one thing in specific: Google continuously crawls websites and stores each page it finds (let's call it "page directory") Google's "page directory" is a cache so it isn't the "live" version of the page Google has separate storage called "the index" which contains all the keywords searched. These keywords in "the index" point to the pages in the "page directory" that contain the same keywords. When someone searches a keyword, that keyword is accessed in the "index" and returns all relevant pages in the "page directory" These returned pages are given ranks based on the algorithm The one part I'm unsure of is how Google's "index" knows the location of relevant pages in the "page directory". The keyword entries in the "index" point to the "page directory" somehow. I'm thinking each page has a url in the "page directory", and the entries in the "index" contain these urls. Since Google's "page directory" is a cache, would the urls be the same as the live website (and would the keywords in the "index" point to these urls)? For example if webpage is found at wwww.website.com/page1, would the "page directory" store this page under that url in Google's cache? The reason I want to discuss this is to know the effects of changing a pages url by understanding how the search process works better.
Technical SEO | | reidsteven750 -
404 errors on non-existent URLs
Hey guys and gals, First Moz Q&A for me and really looking forward to being part of the community. I hope as my first question this isn't a stupid one but I was just struggling to find any resource that dealt with the issue and am just looking for some general advice. Basically a client has raised a problem with 404 error pages - or the lack thereof- on non-existent URLs on their site; let's say for example: 'greatbeachtowels.com/beach-towels/asdfas' Obviously content never existed on this page so its not like you're saying 'hey, sorry this isn't here anymore'; its more like- 'there was never anything here in the first place'. Currently in this fictitious example typing in 'greatbeachtowels.com/beach-towels/asdfas**'** returns the same content as the 'greatbeachtowels.com/beach-towels' page which I appreciate isn't ideal. What I was wondering is how far do you take this issue- I've seen examples here on the seomoz site where you can edit the URI in a similar manner and it returns the same content as the parent page but with the alternate address. Should 404's be added across all folders on a site in a similar way? How often would this scenario be and issue particularly for internal pages two or three clicks down? I suppose unless someone linked to a page with a misspelled URL... Also would it be worth placing 301 redirects on a small number of common mis-spellings or typos e.g. 'greatbeachtowels.com/beach-towles' to the correct URLs as opposed to just 404s? Many thanks in advance.
Technical SEO | | AJ2340 -
Does the Referral Traffic from a Link Influence the SEO Value of that Link?
If a link exists, and nobody clicks on it, could it still be valuable for SEO? Say I have 1000 links on 500 sites with Domain Authority ranging from 35 to 80. Let's pretend that 900 of those links generate referral traffic. Let's assume that the remaining 100 links are spread between 10 domains of the 500, but nobody ever clicks on them. Are they still valuable? Should an SEO seek to earn more links like those, even though they don't earn referral traffic? Does Google take referral data into account in evaluating links? 5343313-zelda-rogers-albums-zelda-pictures-duh-what-else-would-they-be-picture3672t-link-looks-so-lonely.jpg Sad%20little%20link.jpg
Technical SEO | | glennfriesen1