Troubleshooting Moz Academy Access
What's Covered?
If you're new to Moz Academy or you've been with us awhile and you're having trouble accessing your account, we're here to help! We've outlined some troubleshooting tips and common issues below.
Quick Links
Single Sign On (SSO)
If you have purchased a course through academy.a-moz.groupbuyseo.org and are having trouble accessing it, it may be due to the recent implementation of Single Sign On (SSO) between a-moz.groupbuyseo.org and the Moz Academy.
To resolve the issue, you will need to do one of the following:
If you already have a Moz account:
- Log into to a-moz.groupbuyseo.org
- Head to academy.a-moz.groupbuyseo.org
- Click Sign In
- Your Moz Academy account will automatically update and link to your a-moz.groupbuyseo.org account
If you don't have a Moz account:
- Sign up for a free Moz Community account
- Verify your email
- Head to academy.a-moz.groupbuyseo.org
- Click Sign In.
- Your Moz Academy account will automatically update and link to your a-moz.groupbuyseo.org account
I’m Still Having Trouble
If you’re still having trouble accessing your Moz Academy courses, please email [email protected] with the following information:
- The email address you used when signing up for the course
- The full name of the student
- If you paid via credit card, please provide the last 4 digits of the credit card used and the full name on the card
- The name of the course you registered for
- Information regarding the error message you’re seeing or trouble you’re having
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